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Katherine Stokes
Director of Operations - Director
Skills
Business Operations Management
Distribution Logistics
Logistics Management
Build Strong Teams
Multi-facility Management
Contact
<p>As a sometimes entrepreneur, my career has been a wild ride through tech-powered startups, eCommerce, CPG distribution & logistics, restaurant events consulting, and grassroots community support projects. With all of that under my belt, I've managed to master the dance of crafting exceptional experiences in high-pressure environments. </p><p>After moving to Toronto from my hometown of New Orleans, I co-founded Canada's second-largest online MMA gear store, specializing in maintaining the largest inventory of women's training gear in North America. Building on that success, I then co-founded a tech-powered CPG distribution & cold-chain logistics startup. We grew from 2 employees and my dream to revolutionize our food supply chain, to $3 million in annualized sales in just 10 months while only operating in southern Ontario and exclusively selling to independent SMBs. During that time I also planned and executed one of Toronto's largest black plastic collection and recycling efforts and streamlined our partnership with Toronto Food Not Bombs.</p><p>That success came from a blend of empathy and logical reasoning: co-founders spending 1:1 time with every single customer, vendor, and employee on a regular basis, a refusal to waver from our famously high customer service standards, data diving to identify operational weaknesses, and combining it all to craft solutions that saved time and money without compromising quality.</p><p>These days I'm known as a “Human Swiss Army Knife” and I'm just as comfortable crunching numbers as I am leading teams or rolling up my sleeves to get things done. Every challenge gets a mix of analytical thinking and creative problem-solving… and maybe a few creatively-used Google sheets...</p><p>If you need a friend to turn chaos into order, spot the opportunities everyone else missed, and create sustainable solutions while also giving you very real pep talks, that's my jam and you should give me a shout.</p>