<p>I am a seasoned customer success and operations professional with a proven track record in client relationship management, process optimization, and revenue growth. My experience spans SaaS, tourism, and business development, and I excel at identifying opportunities for improvement, streamlining operations, and driving customer satisfaction. Throughout my career, I have successfully managed top-tier client accounts, provided consultative business support, and collaborated across departments to enhance efficiency. My ability to analyze data, implement strategic solutions, and foster strong client relationships has consistently resulted in high retention rates and revenue uplift.</p><p><br></p><p>With a background in both customer success and operational leadership, I thrive in fast-paced environments that require problem-solving, adaptability, and cross-functional coordination. At Peek.com, I have played a key role in helping businesses optimize their booking systems and increase profitability through data-driven insights. My previous experience in travel and tourism has further strengthened my skills in vendor management, sales, and logistics. I am passionate about driving business success through strategic planning, exceptional customer experiences, and continuous process improvements.</p>