<p>I am currently the Supervisor of Group Experiences at the Louisiana Children’s Museum, where I lead a team by delegating tasks, providing coaching, and ensuring smooth group events. My responsibilities include scheduling, payroll processing, VIP guest accommodations, and supporting daily operations. I have extensive experience in customer service, problem-solving, and conflict resolution, and processing payments via cash, card, check, and invoice in high-volume environments while proficiently maintaining spreadsheets, calendars, communication with clients, and other important documentation via Microsoft Office. </p><p>In my previous role as Supervisor of Specialty Events at The National WWII Museum, I further developed my leadership skills, overseeing revenue reports, managing special events, marketing, and inventory management while enhancing communication across departments through meetings, email, and maintaining a healthy relationship with my customers and coworkers. </p><p>Additionally, my experience as assistant manager for Pelican Pointe Carwash, T-Mobile, and Big Chief Vapor Products included a contribution to sales, staff training, general maintenance, and independent problem-solving. I also maintained company websites, updated our social media, and created planograms which allowed me to improve my skills in Microsoft Office and other digital tools such as Canva. </p><p>I am currently looking to find an administrative role to utilize my past experience. I am passionate about creating positive customer experiences, fostering a healthy work-life balance, and embracing innovative technologies. I can bring a diverse skill set and a supportive, goal-oriented mindset to any team. </p><p>Thank you for your time and consideration, </p><p>Daniel R. Thompson</p>