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Monique Goodrich
Account Coordinator - Experienced
Skills
Commitment to Customer Service
Data Entry
Microsoft Office
Multi-task & Handle High-volume Workloads
Account Management
<p>Dynamic and detail-oriented professional with experience providing excellent customer service, completing projects on time, and managing teams. Demonstrated success sourcing, tracking, and delivering company assets to service providers prior to scheduled installations using multiple software applications. Track record of assisting the business and/or management team in making effective decisions by formulating and delivering standardized reports. Able to ensure delivery of project goals, managing project needs and critical dependencies with hands-on approach. Strong leadership and management abilities; lead teams and deliver several large-scale projects as per the schedule and defined guidelines. Articulate communicator with strong interpersonal skills; able to cultivate robust professional relationships with customers, sales and operations clients, or third-party service providers to establish common goals. Strategic problem-solver with an innate ability to identify, categorize, and resolve root causes issues customers, clients, and business partners.</p>