<p>Detail-oriented IT technician with a strong commitment to providing accurate solutions and friendly end-user support. Certified A+, CST, completed a 14-week IT Support job training and soft-skills curriculum.&nbsp; Currently enrolled in Information Technology courses at Northshore Technical Community College as a part-time student. </p><p>To&nbsp;keep my skills sharp I utilize lab environments for setting-up and deploying Windows OS/Server/Azure AD, managing and tracking ticket lifecycles, and troubleshooting common wireless/desktop/peripheral devices. I bring strong leadership and a positive attitude to the workspace that uplifts and empowers every member of the team.</p><p>It would be an honor to be a part of the NOLA Tech Workforce. Thank you for your time.&nbsp;</p><p>Alex Lee Smith</p><p>alexsmith.nola@gmail.com</p>