<p>DIRECTOR OF OPERATIONS
</p><p>Global Logistics Strategy • Team Building • Operational Excellence • Transportation Management
</p><p>Accomplished Supply Chain Operations Leader providing strategic vision and leadership to create sustainable growth, engineer operational processes, and implement cost reduction strategies that strengthen the overall performance of diverse organizations. Expertise in supply chain management, quality assurance, global logistics, project management, and negotiation of complex contracts. Decisive leader with a proven record of success combining business planning with focused execution to optimize the performance of global supply chains. Leadership philosophy provides strategic vision and promotes a focused approach to mentorship and active employee engagement and extract meaningful contributions to organizational success.
</p><p>AREAS OF EXPERTISE
</p><p> Operations Management P&L Management Supply Chain Technology
</p><p> Free Trade Agreements (FTA) Foreign Trade Zones (FTZ) Trade Management
</p><p> Performance Management Program Management Contract Negotiations
</p><p> Cost Savings Strategies • Vendor Management • Risk Management
</p><p> Regulatory Compliance Training / Motivating Global Procurement
</p><p> Record of successfully driving supply chain transformation and key metric improvements by reorganizing teams to focus on data accuracy and operational performance management
</p><p> Aptitude for leading logistics teams to achieve financial goals and directing strategic program initiatives to provide differentiated value to the customer
</p><p> Demonstrated ability to provide strategic vision and leadership in dynamic environments to execute impactful strategies that drive productivity and strengthen financial results
</p><p> Knowledgeable in Foreign Trade Zones (FTZ), Free Trade Agreements (FTA), and general partnership agreements
</p><p> Key member of the Abbott Laboratories leadership team responsible for divisional operations and finance policy development in accordance with corporate guidelines
</p><p> Regularly invited as a public speaker and key opinion leader at industry conferences, roundtables, and workshops
</p><p>tasc Performance | Metairie, LA 2018-2020
</p><p>Director of Distribution (2018-2020)
</p><p>Responsible for directing a team of 10 full time and 5 contract employees in all Distribution Center activities: receiving, warehousing, order fulfillment, return process, and shipping. Developing and improving analytical process for determining appropriate staffing levels, utilizing information from multiple data sources to identify inefficiencies, define areas for improvement, and establish benchmarks for productivity.
</p><p>• Re-sequenced warehouse to increase the amount of unique pick locations by 30% while maintaining the same footprint.
</p><p>• Reorganized and re-trained existing personnel to handle special handling projects thus achieving desired vendor results with faster lead times.
</p><p>• Facilitated pop-up store sale resulting in an additional $100K in sales.
</p><p>Abbott Laboratories | Harahan, LA 1995 - 2018
</p><p>Manager, US Export Transportation (2009-2018)
</p><p>Directed a team of 10 direct and dedicated reports and 50 indirect reports managing 500+ highly complex export shipments per month. Accountable for the planning and execution of global supply chain programs which supported $4 billion in annual revenue and managed a $20 million logistics budget for air, ocean, and truck export operations.
</p><p>• Successfully maintained market share and protected the supply chain operations during the west coast labor shutdown at all major ports, achieving $22 million in sales continuation through proactive contingency planning
</p><p>• Managed the global bid and tender process, including analysis, selection, and implementation of global forwarding and transportation providers, and trained teams across all divisions in best practice for bid management
</p><p>• Spearheaded the development of programs and partnerships that drove over $2 million in cost savings annually
</p><p>• Served as a change agent guiding teams through a company reorganization and oversaw the integration of SAP, SAP APO, VPix AS400, and inventory reconciliation systems
</p><p>• Managed documentation and processes to maintain Global Customs and Trade Compliance, earning the highest possible rating in CCTC audit and establishing the department as a benchmark for the company
</p><p>• Restructured freight transportation logistics and relocated the port of entry, eliminating the need for transload services and greatly reducing transportation lead time
</p><p>• Negotiated a new cost recovery model with business units to align with the enterprise strategy for Logistics
</p><p>Regional Supply Chain Manager, Americas (2006-2009)
</p><p>Managed all aspects of supply chain, commercial strategy, quality assurance, regulatory compliance, and global manufacturing operations for the Americas region. Traveled extensively to countries in North America, South America, Asia and Europe to guide projects, facilitate new product introductions, and manage operational performance.
</p><p>• Gained experience in global commercial operations and consistently enabled over $1 million in additional annual sales revenue through agile processes and expert solutions to manage inventory control, forecasting, and regulatory changes
</p><p>• Developed and implemented supply chain projects which improved demand planning, reduced lead times, improved safety stock management, and drove customer service initiatives
</p><p>• Supported commercial development teams by emphasizing a customer-focused approach to resolve supply and demand fluctuations throughout the supply chain
</p><p>• Designed and implemented a reporting tool to identify actual and potential backorders to provide focus and quick resolution on underperforming areas; due to success with this tool it was rolled out across the global organization
</p><p>Transportation Analyst (2003-2006)
</p><p>Analyzed air and ocean transportation operations and led initiatives to improve supply chain efficiencies. Managed and developed relationships with transportation providers and performed analysis to ensure optimal global routings.
</p><p>• Drove $1 million in annual cost avoidance by developing and implementing an enhanced seasonal freight routing method
</p><p>• Oversaw the electronic freight payment system, including EDI interfaces, rate audit, cash control flow, accounting interfaces, systems audit, and third-party freight payment systems
</p><p>• Developed an improved analytical process for determining appropriate staffing levels, utilizing information from multiple data sources to identify inefficiencies, define areas for improvement, and establish benchmarks for productivity
</p><p>• Provided expertise in global bids and tenders and executed all applicable Free Trade Agreements (FTA)
</p><p>• Participated in the new hire mentorship program and the customer connection program to improve employee retention engagement and increase customer satisfaction
</p><p>• Conducted analysis to enhance efficiency for manufacturing facility for the production, warehouse processing, and shipping and logistics processes
</p><p>EDUCATION & CERTIFICATIONS
</p><p>Bachelor of Arts (BA) in Government Administration • Southeastern Louisiana University • Hammond, LA
</p><p>Green Belt Certification • Lean Six Sigma
</p><p>Class A Business Excellence Certification • Oliver Wight
</p><p>Project Management Professional (PMP)
</p><p>UP21 Foundation benefitting children with Down Syndrome / I Can Bike / I Can Shine Organization
</p><p>Disaster Relief Volunteer • Feeding America
</p><p>Provide Thanksgiving baskets and Christmas gifts to families in need