TIME FRAME: SHORT TERM, SEASONAL POSITION

ALL JAZZ FESTIVAL EVENT DAYS: April 24-27 & May 1- May 4, 2025

POSITION SUMMARY:

The Cashless Zone Manager is responsible for POS management, cash exchange procedures for Cash Exchange booths within a designated zone.

ESSENTIAL FUNCTIONS:

• Verify the presence of required tables and chairs at each booth.
• Confirm daily functionality of power supply.
• Issue POS/iPad systems to each booth.
• Ensure all POS system hardware and internet connections are operational.
• Maintain the Irregular Transaction Log.
• Ensure ReadyCard inventory is appropriately distributed to all assigned booths.
• Track and document ReadyCard counts before and after each shift.
• Supervise Cash Exchange Zone Monitors to cover the entire zone.
• Ensure the use of the Error/Incident Form by Zone Monitors.
• Designate positions for scheduled staff within the zone before each shift.
• Manage Cash Exchange sales staff, enforcing customer service standards.
• Oversee breaks for Cash Exchange sales staff.
• Track and submit all booth staff time sheets daily to the Cashless Coordinator.
• Prepare cash for pick-ups.
• Close out all POS systems daily, providing final reports, Irregular Transaction Log, and sign-in sheets to the Cashless Coordinator by the end of the day.
• Ensure Concessions Booth POS systems are appropriately boxed and stored.
• Manage Cash Exchange sales staff to uphold clean and professional booth standards.
• Fulfill any other work-related duties assigned by the Concessions Director.
• Complete any evaluation or feedback forms as requested.
• Issue POS to Food & Beverage Vendors before the Festival begins.

REQUIREMENTS:

• Using the Absentee Request Form, it is the responsibility of each employee and their supervisor to accurately report their absenteeism to the HR Office.
• Maintain confidentiality regarding sensitive issues.
• Must attend and complete any required training.
• Any document, computer program, design or other intellectual property created for the Jazz Festival belongs to the Jazz Festival and must be given to the Festival through your supervisor or department head at the end of each production year, or upon request.
• Must complete all required Feedback Forms and Final reports.

EDUCATION, EXPERIENCE & SKILLS REQUIRED

• Production experience.
• Comfortable working in a fast paced and high stress workplace.
• Computer literate in Excel, Access, and Word.
• Basic accounting procedures.
• Some heavy lifting.