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Membership Engagement Coordinator
Jefferson Chamber
Posted 10/22/24
3421 N. Causeway Blvd., Suite 203, Metairie, LA 70002
Job Description
Summary
The Membership Engagement Coordinator is responsible for maintaining relationships with current and future Chamber members. This position implements and monitors a retention plan for all Chamber members to ensure consistent engagement and membership renewal. This position also works with the Chamber team to promote member news and involvement, promotional programs, and plans and conducts ribbon cuttings.
Benefits
- Health, Vision, and Dental Insurance
- Short and Long-Term Disability Insurance
- 401(k) Plan with up to a 4% match
- Generous PTO - 15 days PTO with additional flex day, 10 paid holidays plus the week between Christmas and New Year's Day
- Half-Day Friday approximately twice a month
- Cell phone stipend
Duties and Responsibilities
- Engage membership through ongoing contact and relationship building
- Plan and coordinate ribbon cuttings
- Plan and coordinate Chamber 101, a new member orientation, including invitations to new members
- Plan and coordinate member events including Business & Breakfast and Business Card Exchanges
- Prepare prospect packets and recruit new members
- Execute the Chamber’s retention plan including scheduled calls and e-mails for membership growth and retention
- Coordinate and mail out membership invoices
- Coordinate Prosper Jefferson Seminar Series with JEDCO staff
- Update and maintain membership information in CRM software
General Responsibilities
- Attend Chamber networking events
- Assist with and help manage Chamber functions on and off site
- Perform all other duties as assigned by the President
Qualifications
- Bachelor’s degree preferred
- Excellent written and verbal communication and customer service skills
- Strong interpersonal skills required
- Ability to build/maintain relationships with Chamber members, team and the community
- Proficient in Microsoft Office (specifically Word, Excel and Power Point)
- Flexibility with schedule and ability to work events both during and outside of normal working hours is required
- Ability to work in a team environment and across many positions to achieve the goals of the organization as a whole
About Jefferson Chamber
What started in 1997 with a few people with some great ideas, has transformed into the premier business organization of the Parish and one of the leaders in our region. Today, the Jefferson Chamber represents more than 900 companies in working to improve the business climate and creating business initiatives and opportunities in the Greater New Orleans region.
Through our business advocacy, we have proven to be a strong force in tackling quality of life issues. We have stood strong on public policy, beginning with the need to keep the 504-area code in our part of the region. The Chamber has stood steadfast for education reforms for our public-school system. Time and again, we are in the state house and the parish school board room advocating for a quality system for our kids and their futures. We are currently part of a coalition championing funding for early childhood development so that all children can benefit from learning centers before entering kindergarten.
We led the way, once the money was secured, in pushing the state’s department of transportation and development to begin the expansion of the Huey P. Long Bridge with our “Hurry the Huey” campaign. And just this year, we were part of the business voice behind the new airport terminal flyovers! Additionally, we created a tourism bureau known as the Jefferson Convention and Visitors Bureau and secured a hotel/motel tax to adequately fund the tourist promotion organization.
As we have grown, we have created additional venues and organizations. In 2001, we recognized the need for a Political Action Committee (PAC), which has allowed us to put strength in endorsements of pro-business minded political candidates for the past 20 years. Our Foundation, a 501(c) 3 non-profit organization, began in 2007. This Foundation has been the backbone of the workforce development grants that were a catalyst in the rebuilding after Katrina. The Foundation is also the original namesake and founder of the JCFA, a now autonomous high school that gives Jefferson Parish students a second chance at graduation. In recent years, the Chamber Foundation has become a catalyst for beautification throughout what is known as “Fat City.”
In 2017, the Chamber formed LiveWell Jefferson, a new initiative focused on creating and cultivating a culture of health and wellness among the business community and residents of Jefferson Parish. The LiveWell Jefferson campaign strives to produce more productive employees, build staff morale and reduce healthcare costs for employers.
At the parish, municipality, and state level, we have supported the need for alternative transportation to spur economic prosperity. Our due diligence and support of TNC’s is well documented and the approach of some government oversight with free enterprise decree really does work.
In 2018, we received 5-Star Accreditation by the U.S. Chamber of Commerce for our sound policies, effective organizational procedures, and positive impact in the community, putting us in the top 2% of chambers nationally.
Our Chamber has been awarded Large Chamber of the Year by the Louisiana Association of Chamber of Commerce Executives (LACCE) four times, including our most recent honor in 2023.
Working with our partners at JEDCO, GNO, Inc., the Regional Planning Commission and others, our organization will continue to be a great influence in legislation, planning, and “big picture” thinking. Whether local, state, or federal legislators respect our positions and passion for policies, laws, and principles, our mission remains Improving Business – Improving Lives in Jefferson Parish and our region.
