Orleans
Full-Time
Quick Hire
Experienced
Nonprofit / Museums
Counselors, Social Workers, and Other Community and Social Service Specialists
Benefits available for some positions
POSITION SUMMARY:
The Case Manager
(CM) is the lead programmatic staff responsible for the effective delivery of
case management services and wellness programming. This position involves working closely with trainees to assess their
needs, develop care plans to meet those needs, and connect them with
appropriate resources and services. By fostering a supportive and understanding
relationship, the CM helps empower young people to overcome obstacles and
achieve their goals, whether they pertain to education, employment, health, or
personal development. Through consistent monitoring and adjustment of care plans
as necessary, the CM ensures that each trainee receives the tailored support
they need to navigate the complexities of adolescence and young adulthood. This
team member is responsible for driving referrals to and from community
partners. Consistent and accurate modeling of Liberty Kitchen’s values is
essential to achieving our vision of creating a community where every young
person has a chance to succeed.
ESSENTIAL FUNCTIONS:
Case
Management Services
·
Partner with
trainee to coordinate his/her plan and eliminate social, emotional and/or
physical barriers that often creates trauma that hinders a trainee’s
aspirations and work options.
·
Support program staff with coaching conversations for trainees and alumni
throughout the program and help ensure a safe and welcoming workplace.
Outreach
& Recruitment
·
Develop a
knowledge base on community resources to assist trainees and alumni in
achieving their vocational and employment goals.
Community
Engagement to Address SDoH
·
Maintain relationships with referral partners and collaborators through
attending community meetings and other communication channels.
·
Develop and maintain an electronic community resource guide. (Send DL
template)
Instruction & Teaching
·
Facilitate
and support the teaching of transferable skills curriculum.
Lead
workshops and group sessions on topics such as life skills, conflict
resolution, and healthy relationships to foster personal growth and community
engagement.
Program Evaluation
·
Support
program evaluation efforts and processes by encouraging and managing a culture
of regular data collection and analysis.
·
Pull reports
regularly to monitor program goals and documentation compliance.
·
Attend
regular meetings with staff to review trainee progress and discuss appropriate
training and/or intervention plans.
·
Utilize
data reports to ensure data integrity and data driven decisions on trainees’
behalf.
Other Responsibilities
REQUIREMENTS:
·
Master’s
degree in social work or counseling, with valid credential by licensing board.
·
Minimum of
three years of case management and counseling experience in a social service
setting.
·
Experience/knowledge
of delivering care in a manner consistent with strength-based, family centered,
and culturally competent values.
·
Exceptional
communication/interpersonal skills. Comprehensive knowledge of community resources.
PREFERRED
SKILLS:
·
Experience working
with adolescence/young adults and/or opportunity youth populations.
·
Experience
providing public program presentations.
·
Two or more
years’ experience facilitating workshops and training for diverse audiences
·
Ability to
work independently with strong sense of focus, task-oriented, nonjudgmental, and
clear sense of boundaries.
·
Able to
manage multiple projects and work streams simultaneously, communicating clearly
and efficiently with team members across an organization.
·
A strong
sense of and respect for confidentiality involving both clients and fellow
employees.
·
Proficient
in data collection/data entry, must have exceptional computer skills with
experience in using Microsoft Office and other computer applications.
·
Able to
learn and use technological tools such as Asana, Salesforce, Airtable, Efforts
to Outcomes
·
Able to
thrive in a dynamic, fast-paced work environment, strong prioritization and
time management
·
Enthusiastic
in improving and expanding the systems of care our young people are able to
access in support of their success
·
Possesses or
have access to an insured, functioning automobile.
SCHEDULE:
·
40-hour work
week, generally from 8:00am until 4:00pm, Monday through Friday with some
exceptions for special events on nights and weekends
TRAVEL
·
Must be able
and willing to travel to carry out work responsibilities (i.e., community
organizations, partner meetings, career and health fairs, community events,
etc.).
WORKING
CONDITIONS
·
Primarily
works in an office setting, but also may be in restaurant kitchen environment
with possibility of exposure to hazardous situations and conditions that
produce cuts or minor burns, and can be exposed to hot and cold temperatures,
such as working near ovens or freezers.
General Comments: This description is
intended to describe the essential job functions and their requirements. It is not an exhaustive list of all duties,
responsibilities, and/or requirements of the position. Other functions may be assigned, and
management retains the right to add to or revise this job description at any
time, with or without prior notice.
Employment is at-will and this job description does not imply an
employment contract.
Liberty’s Kitchen provides pathways for New Orleans young people to create and achieve their vision of success. Food–at the heart of our city’s economy, culture, and future–is our chosen vehicle for change.
To learn more about the employer visit their profile.