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Job Description
You’re a get-things-done type of person who loves nothing more than accomplishing your TODO list and testing your productivity limits. You may or may not consider organizing all the things to be your life’s work. You also love all things digital media and want to be a part of bringing successful campaigns to life, making the magic happen.
If reading that was like looking in a mirror, Search Influence wants you to join our account management team as an Account Coordinator.
The ideal candidate is deadline driven, meticulous about details, and will assist our Account Managers in delighting our clients by coordinating timely delivery of digital marketing work for our clients. If you thrive in a fast-paced environment, keep your eye on the ball while keeping track of many tasks, and are hungry to learn, apply for this position today!
Our Account Coordinators enjoy:
- Ownership of project coordination & trafficking: We call our Account Coordinators the backbone of our team. Coordinators work with Account Managers (client liaisons) to recognize client needs and then execute internal projects and timelines to meet those needs. Day-to-day, our Account Coordinators gather client details and assets, create tasks for production/fulfillment teams, analyze campaign data, prepare reports, develop project timelines, and traffic work.
- Cross-departmental collaboration: Account Coordinators communicate constantly with our Account Managers (and sometimes clients), Production, Content, Development, SEO, Online Advertising and Quality Assurance teams to ensure client needs are understood and met.
- Wide range of client projects: Our clients range from SMBs to major organizations and institutions, and their budgets vary commensurately. Project scope for account coordinators will vary from small to large depending on the assigned client accounts they support. Account Coordinators are involved in client campaigns involving SEO, social media, paid digital advertising, web development, content marketing, and more.
To Snag This Job You Must:
- Have 2 years of work experience (or equivalent) providing administrative services, project coordination, client/customer service, or similar duties
- Be obsessive about organization, timely delivery, and detail orientation
- Articulate instructions and important considerations clearly when delegating work, especially in writing
- Break large projects down into actionable steps
- Hold yourself accountable
- Adapt quickly and easily to process changes
- Prioritize and manage your time independently
- Proficiently handle day-to-day tasks on Mac (including Google Docs & Microsoft Office)
Bonus Points If You:
- Hold an associate’s or bachelor’s degree in business administration, applied science, computer applications, communication, marketing, business or other related discipline or a commensurate level of experience
- Comprehend digital marketing, foundational concepts and advertising platforms
- Have experience in successful project management or coordination OR hold a PMP (or similar) certification
- Self-reflect when things go wrong
- Have experience with tracking time, managing billable time and media budgets
- Are a little bit weird. You’ll fit right in
- Familiarity with a Customer Relationship Management / task management systems (ClickUp, SalesForce, Hubspot CRM)
All Search Influence employees also enjoy:
- Competitive and employee-focused benefits: Read more about them here.
- Frequent communication to stay in-touch and on-task: Fully remote, our well-established routine of daily huddles and weekly team meetings via Zoom, and our company wide chat platform assure we stay frequently in-touch and always on-task, all while having fun.
- Training & tools: We provide extensive training on both our services and our processes, as well as tools to make your job efficient including our software systems in which client projects and tasks are tracked and organized. We also have a culture of continuous improvement - meaning all employees contribute to the efficiency and effectiveness of their department through problem solving and process refinement.
- Mentorship & skill development: Every team member has access to a mentor from another part of the organization and ongoing 1on1s with their direct manager, supporting growth and skill development. Employees are encouraged to complete certifications relevant to their work.
- Proven success in several industries: We represent successful clients across a spectrum of industries. Education, medical, and tourism are our specialty.
***While this is a remote position, we are only accepting applications from Louisiana residents at this time.***
About Search Influence
Search Influence is a women-owned, ROI-focused, digital marketing agency specializing in Search Engine Optimization and Paid Advertising.
Founded in 2006, Search Influence’s core purpose is to optimize potential. Search Influence is a Women’s Business Enterprise National Council (WBENC)-certified woman-owned business and have a dedicated team of 30 in-house employees. Our experts, systems, and technologies for optimizing digital marketing have us ranked among the top local search companies in the United States. Search Influence is also among Inc. Magazine’s Inc. 500 / 5000 for 7 years in a row—2011 through 2017.
We collaborate with well-regarded brands and institutions both nationally and locally in New Orleans. Clients include Tulane University School of Professional Advancement, Palo Alto University, Associated Hearing Professionals, New Orleans City Park, New Orleans & Company, and Audubon Nature Institute.
You’ll quickly notice that at Search Influence, our employees are extremely important to us, so we offer great benefits and perks that put our people first.
- Generous paid time off which increases with tenure
- 13 paid company holidays, including Lundi Gras, the day after Thanksgiving, PLUS the last week of December
- Bereavement & Jury Duty paid time off
- Multiple Comprehensive Health Insurance plans available
- The company pays $250 per month toward your premium on any plan
- Dental, Vision, Short-term Disability, Life & Accidental Insurance
- 401k Employee Contributions and Employer Match
- Year-round flexible schedule
- Within your full-time schedule take advantage of “flex time” outside of our core working hours, so that you can deal with those personal things that pop up from time to time!
- IDEA Committee is open to all -- even you, on your first day with us
- Dependent Care Accounts making childcare more affordable
- Access to financial advisors & wellness tools
- Maternity / Paternity / Adoptive Parental Paid Leave
- Company-sponsored team-building activities and events
- Regular meeting rhythms that include regular 1-on-1 time with your manager, weekly company meetings, and daily huddles within your department
Search Influence is a 5-time winner of New Orleans CityBusiness Best Places to Work and a 3-time winner of The Times Picayune's Top Workplaces. Learn more about what it's like to work at Search Influence on our culture page.
