Who we are:

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.

What we offer:

• Work/Life Balance: Paid Time Off, Paid Holidays
• Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
• Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program

Job Summary:

The Manager of System Services will provision and provide support for company servers and specialized appliances. They will also be the supervisor for all other System Administrator positions.

Supervisory Responsibilities:

• Must be able to manage System Administrators, ensuring projects are done in the established timeframe
• Create effective and efficient procedures consistent with established IT policy guidelines
• Provide constructive feedback to System Administrators to maintain consistent excellence in the execution of their job duties

Duties/Responsibilities:

• Work with the customer (end users) to understand their computing needs
• Deploy servers both physical and virtual that meet the needs of the user
• Provision storage from enterprise storage systems
• Install and upgrade software on servers including operating system patches
• Maintain records on the company's IT assets
• Monitor systems for appropriate use in accordance with established IT policies
• Create and maintain user accounts for the various managed systems
• Manage user permissions on company file shares
• Backup and restore data with the company backup system
• Troubleshoot hardware and software problems on end-user systems and servers
• Provide input on the adoption and deployment of new applications and systems that the IT department will manage for the rest of the company
• Work with vendors to purchase hardware and software on behalf of the company
• Provide excellent customer service when users are having difficulty with their systems

Required Skills/Abilities:

• Strong logical skills and computer architectures and user interface concepts
• Experience with Microsoft Windows and/or Linux operating systems
• Experience with Microsoft Office applications including Microsoft Outlook
• Experience with Active Directory and Linux permissions
• Experience with virtualization technologies (VMWare, VDI, Oracle VM)
• Experience with Office 365 email services
• Experience with Microsoft SharePoint
• Advanced capabilities with relevant scripting languages (PowerShell, bash, python, Perl, etc.)
• Highly skilled in troubleshooting techniques
• Must have excellent communication skills with a strong focus on customer service
• Must exhibit great attention to detail including consistency in documenting system changes
• Must have the ability to create realistic timelines for project completion and allocate personnel resources to complete the task on time
• Enthusiasm for new technologies and a willingness to learn them to keep current

Education and Experience:

• Bachelor's degree in computer science, Information Systems, or a related field.
• 5+ years of experience in this field

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Ability to work after regular business hours to work on systems during maintenance windows
• Ability to lift 30 lbs. for short periods while racking equipment.