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Host/Hostess

Link Restaurant Group

Posted 05/02/23

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930 Tchoupitoulas St, New Orleans, LA, 70130

Inactive
Full-Time
Entry level
Restaurant / Food Services
In Person

Job Description

Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south Louisiana taught Chef Link about the importance of traditions and the regions unique flavors, which helped define their guiding philosophy to produce honest, simple food.

Are you the consummate host? It's one of the most important positions as the first person to greet our guests and one of the last contacts. We are looking for warm, engaging and professional people to join our team across all of our locations! 

We offer competitive wages, health insurance (medical, dental and vision), life insurance, 401k with company match, paid sick and personal days, in-house dining discounts, career progression and professional development.

Responsibilities:

Greet all guests entering the restaurant (by name if possible) and thank all guests leaving the restaurant

Maintain cleanliness and organization at the host stand and front door area

Answers phone, takes reservations

Performs any mailing, posting, filing or other projects given by the Manager on duty as time permits

Maintain an organized floor by quickly and efficiently seating guests according to company standards

Clearly and politely communicate with guests when delays and/or waits occur

Ensures that all menus (including dessert menus) wine lists are clean, in good shape and presentable to the guest

Presents menus and gives a quality assurance: “Enjoy your dinner!”

Provides reservation counts and informs Manager on duty of special requests, expected XXP’s, large parties, private events, etc.

Engage management for any guest issue or complaint

Informs server and Manager of special requests, celebration of birthdays, anniversaries, known allergies, etc., as soon as a party is seated

Directs guests at a comfortable pace for them to their table

Checks the bathrooms regularly for cleanliness, restocks paper goods and empties trash cans when needed.

Adhere to grooming and dress code standards

Skills and Requirements

Minimum 1 year of host and/or restaurant experience in a high-volume environment preferred

Ability to work in an organized and professional manner

Able to work in a standing/walking position for long periods of time

Ability to demonstrate quick thinking and adaptability in a constantly changing environment

Excellent communication and interpersonal skills

Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude

Receptive to constructive criticism and performance feedback




Skills

  • Active Team Player
  • Enthusiast
  • Maintaining A Positive Attitude

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About Link Restaurant Group

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The Link Restaurant Group was founded in January 2009 by James Beard Award Winning Chefs Donald Link and his business partner Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants, currently including Herbsaint, Cochon, Cochon Butcher, Calcasieu, Peche Seafood Grill, La Boulangerie and Gianna. Their guiding philosophy is to produce honest, simple food. Growing up in South Louisiana taught Chef Link about the importance of traditions and the region’s unique flavors, and he is proud to share that food at the restaurants of the Link Restaurant Group.