OUR MISSION

To drive regional economic prosperity by maximizing the flow of international trade and

commerce as a modern gateway.

ABOUT US

The Port of New Orleans is a diverse deepwater port uniquely located on the Mississippi River near the Gulf of Mexico. This naturally strategic location allows unparalleled access to 30-plus major inland hubs such as Dallas, Memphis, Chicago and Canada via 14,500 miles of waterways, six Class I railroads and interstate roadways. The alignment with New Orleans Public Belt Railroad strengthens our position as an integrated hub and supports our vision for regional freight-based economic development.

Port NOLA generates approximately $100 million in revenue annually through our four lines of business — cargo, rail, industrial real estate and cruises. As a self-sustaining political subdivision of the State of Louisiana, we receive zero tax dollars.

SUMMARY

Reporting directly to the President & Chief Executive Officer, the Public Information Officer 3 (PIO3) is responsible for coordinating all communication efforts for the executive office. This role requires exceptional professionalism, confidentiality, and political acumen, as well as the ability to anticipate needs, think critically, and offer effective solutions to complex problems.

The PIO3 will work collaboratively with the Board of Commissioners, Port Authorities, senior executive staff, and other management to inform and educate the public, community partners, stakeholders, and other governmental agencies through various communication channels, including conferences, meetings, community engagement activities, and public relations efforts.

This role requires the ability to perform a variety of professional public information and communications tasks. Due to the urgent nature of certain assignments, incumbents may occasionally be required to work non-traditional hours, including evenings and weekends, on short deadlines with or without notice.

The statements below provide a general overview of the duties and responsibilities typically associated with the Public Information Officer 3 position. However, this list is not exhaustive, and additional tasks may be assigned as needed.

ESSENTIAL FUNCTIONS

 Deliver Information

Responds to inquiries from the public regarding port operations.

Drafts and sends correspondence in response to inquiries, general complaints, and suggestions related to the port's regulatory programs and activities.

Collaborates with relevant staff members to gather necessary information and facts for accurate responses.

Prepares or coordinates the development of communications content across multiple platforms ensuring accurate and consistent messaging, branding, and alignment to the President & CEO’s specifications.

Provides information to the media and the public that is intended to inform the various entities with current business updates at the Port of New Orleans.

Designs and presents films, slide shows, and other audio-visual programs and operates related equipment for meetings, seminars, and conferences.

Prepare Materials

Prepares reports for the President & CEO and senior leaders on business activities, developments, and trends regarding Port of New Orleans.

Prepares reports, studies, and other documents for the Department.

Reviews technical documents and materials, conducting thorough analyses and providing informed recommendations.

Maintains or oversees the maintenance of files and other valuable information for the executive office.

Produces high-quality, appropriate remarks, talking points, memos, and briefing materials.

Develop Procedures

Implements system to ensure all public concerns, questions, or issues are actively addressed in a timely manner.

Develops and implements a communication strategy for the President & CEO’s office using it effectively as a roadmap for getting messages delivered to a targeted audience.

Serves on the emergency preparedness committee as designated essential personnel and assists in crisis management as directed by President & CEO and other senior leaders.

Leads the planning and coordination of special events as assigned by the President & CEO and/or other senior leadership.

Schedules interviews, meetings, and conferences between members of the organization and other stakeholders or groups.

Maintain Relationships

Cultivates strong relationships with elected officials, board members, and local and federal entities by effectively communicating the Port of New Orleans' mission.

Collaborates with senior-level Port staff, news media representatives, state representatives, and port organizations (both local and international) on issues related to Port business activities, working closely with the President & CEO's office.

Supports the governmental affairs office in planning and executing various agency events.

Takes responsibility for the creation and setup of public displays, materials, and audiovisual needs.

 Additional Duties

Additional duties as directed.

The ideal candidate will possess many of these professional and personal abilities and attributes:

Professional Abilities

Strong Organizational and Time Management Skills: The ability to prioritize tasks, manage multiple deadlines, and work efficiently.

Independence and Initiative: The capacity to work independently, take ownership of tasks, and proactively anticipate needs.

Attention to Detail: A meticulous approach to work, ensuring accuracy and thoroughness in all tasks.

Multitasking: The ability to effectively handle multiple tasks simultaneously without compromising quality.

Teamwork: The capacity to collaborate effectively with others, demonstrating a high degree of tact and professionalism.

Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively and professionally with various stakeholders.

Technological Proficiency: A high degree of proficiency in MS Office products, including Word, Excel, PowerPoint, and Outlook.

Personal Attributes

Discretion and Confidentiality: The ability to handle sensitive information with the utmost discretion and maintain confidentiality.

Trustworthiness: The ability to foster mutual trust and build strong relationships with staff and stakeholders.

Personal Judgment: Excellent judgment and decision-making skills.

The Port of New Orleans is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.