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EntergyEnergy and Utilities
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Job Description
JOB SUMMARY/PURPOSE
Provides oversight and management of field engineering services within a geographical operating region. The activities include managing people, finances, and other resources needed to maintain customer relationships, employee growth, revenue growth, system reliability, and system improvements.
JOB DUTIES/RESPONSIBILITIES
- Provides administrative, management and technical oversight of distribution design and field engineering (Power Quality, Voltage issue resolution, feeder level distribution planning, contingency switching, reliability programs, etc.).
- Manages group resources to achieve group maintenance goals, reliability and financial goals. Manages resources and budget activities to achieve strict compliance with Entergy's guidelines.
- Provides operational support at the jurisdictional and network level to improve customer satisfaction and reliability performance. Provides technical expertise to local Jurisdiction on items arising from local and state regulatory agencies.
- Provides training and coaching to work group to ensure all employees are familiar with Entergy's policies and procedures required to serve customers and comply with all applicable codes for designing and maintaining electrical distribution facilities.
- Manages special/large projects including process development, storm restoration and other ad hoc jurisdictional and system assignments.
- Serves in leadership role during emergency response and storm restoration efforts. Provides oversight of 24/7 engineering response to support operations.
- Overseeing day to day needs of the West Region Engineering workgroup for reliability and resiliency efforts Ensuring customer centricity throughout Leading and developing team members Technical aptitude of basic electricity, understanding of how the utility world operates
About Entergy
Entergy exists to grow a world-class energy business that creates sustainable value for our four stakeholders.
• For our customers, we create value by constantly striving for reasonable costs and providing safe, reliable products and services.
• For our employees, we create value by achieving top-quartile organizational health, providing a safe, rewarding, engaging, diverse and inclusive work environment, fair compensation and benefits, and opportunities to advance their careers.
• For our communities, we create value through economic development, philanthropy, volunteerism and advocacy, and by operating our business safely and in a socially and environmentally responsible way.
• For our owners, we create value by aspiring to provide top-quartile returns through the relentless pursuit of opportunities to optimize our business.
