To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

• Required - High School diploma or equivalent
• Preferred - Formal phlebotomy training

Work Experience

• Required - None.
• Preferred - 1 year hospital based phlebotomy experience

Certifications

• Required - Proof of application to the State Board as a Laboratory Assistant Trainee or Laboratory Assistant in the state of practice must be acquired and submitted to Laboratory Management within 90 days from date of hire. Louisiana License as a Laboratory Assistant or Laboratory Assistant Trainee must be acquired and submitted to Laboratory Management within 180 days from date of hire.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
• Strong analytical skills
• Good judgement skills
• Strong interpersonal skills

Job Duties

• Performs specimen collection in accordance with department protocols while meeting established turnaround time goals.
• Processes orders accurately and timely including specimen accessioning and delivery to testing departments, order transcription, add-on tests, specimen rejection, and reconciliation of pending reports.
• Performs waived testing with minimal errors within established time frames. Performs microbiology set ups per protocols. Escalates issues to appropriate leader.
• Correctly performs and documents quality control and ensures appropriate documentation of corrective action. Promptly and accurately submits performance improvement data including SOS reports. Successfully completes individual competency and completes all annual educational requirements.
• Orders, inventories and stocks supplies to ensure appropriate pare levels are maintained and emergency orders are minimized. Changes printer ribbons and labels as needed.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.