We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

*Shift Hours* Variable Shifts

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

*Education* Required - High School diploma or equivalent

*Work Experience* Required - None. Preferred - 1 year experience in phlebotomy and/or medical assistance procedures

*Certifications* Required - Basic Life Support (BLS) from the American Heart Association

*Knowledge Skills and Abilities (KSAs)*

• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Good analytical and problem solving skills
• Communication and customer service skills

*Job Duties*

• Perform donor health history confidential interview according to SOP, AABB Standards and FDA Regulations. Perform volunteer, autologous, directed donor and therapeutic phlebotomy collections with the appropriate documentation. Computer entries and/or written documentation are reviewed for accuracy.
• Perform donor health screening including blood pressure, temperature, pulse, and hemoglobin and hematocrit determinations according to SOP, AABB Standards and FDA Regulations.
• Select and prepare an appropriate venipuncture site according to SOP, AABB Standards and FDA Regulations. Provide the donor with accurate information, provide care for adverse reactions, including placing donor in the Trendelenburg position, continuously assessing vital signs and providing oral fluid replacement. Provide post donation instructions to donor.
• Maintain a positive customer service environment during interactions with donors, co-workers, corporate chair people, patients and visitors.
• Willingly accepts and supports management decisions. Adhere to department dress code, attends staff meetings and participates in departmental training programs.
• Adapts behavior to the specific patient population, including not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Successfully completes all annual requirements and individual competency.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

*Physical and Environmental Demands* The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized. Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity. Must be able to travel throughout and between facilities. Must be able to work a flexible work schedule (e.g. more than 8 hours a day). Duties performed routinely require exposure to blood, body fluid and tissue. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

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