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RISE INSURANCE OHIOAdministrative and Support Services
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Job Description
Customer Service & Support Professional
Job Type: Full-Time / Part-Time
Work Location: Remote / Hybrid / On-Site
Pay: Competitive hourly rate (based on experience)
Position Overview
We are seeking motivated and service-oriented Customer Service & Support Professionals to join our growing team. In this role, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive client experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information about products, services, and policies
- Resolve complaints professionally and efficiently
- Process orders, updates, and account changes
- Maintain accurate customer records
- Escalate complex issues when necessary
Qualifications
- Strong communication and interpersonal skills
- Basic computer proficiency (email, data entry, CRM systems)
- Problem-solving ability and attention to detail
- Ability to work independently and manage time effectively
- No experience required (training provided for entry-level candidates)
What We Offer
- Flexible scheduling options
- Paid training
- Career growth opportunities
- Supportive team environment
- Competitive compensation
Benefits
- Competitive hourly pay
- Flexible work schedule (Full-Time & Part-Time options)
- Remote work opportunities
- Paid training and onboarding
- Performance-based bonuses
- Career growth and promotion opportunities
- Supportive team environment
- Paid time off (for eligible employees)
- Employee recognition programs
Skills
- .NET Remoting
- .NET Development
- 2D Computer Graphics
- 3D Graphic Design
- AI Copywriting
About RISE INSURANCE OHIO
Orleans ParishCompany ProfileRISE Insurance Ohio is seeking motivated and reliable individuals to join our team as Customer Service Representatives. This position is responsible for assisting clients with policy inquiries, processing requests, maintaining accurate records, and providing professional support through email and phone communication.
Employees will work remotely and are expected to demonstrate strong communication skills, attention to detail, and the ability to manage tasks efficiently. Training and necessary tools will be provided to ensure success in the role.
We value professionalism, confidentiality, and a commitment to delivering excellent customer service. Both part-time and full-time opportunities may be available based on project needs.