Position functions to serve as OISS' first point of contact and primary information resource representative for email, phone and walk-in inquiries. This position checks messages on office voicemail and triages student and scholar inquiries before elevating them to advisors. Provides information, applications, letters, etc. to international students and scholars upon request. Tracks OISS budget and expenditures and makes office supply and other necessary purchases. Offers basic immigration advice to students and helps to process immigration documents, such as initial I-20s, travel signatures, or reprints. Supports international population in meeting tax and insurance responsibilities. Supervises student workers and manages student worker schedules. Manages building-, facility-, and safety-related requests. Assists in the formulation, establishment, and execution of administrative policies and procedures.

Minimum Education

• High School Diploma or equivalent.
• 2 years office experience.

Preferred Qualifications

• Bachelor's Degree or higher.
• Experience working in a multicultural environment.
• Experience working in international education at the college or university level.
• Office management or administrative level assistant experience is desirable.
• Familiarity with F-1, J-1, H-1B immigration regulations, and SEVIS
• Familiarity with and/or Sunapsis or other student record systems.
• Bilingual in at least one language other than English