About this Job

POSITION TITLE: Program Manager APPOINTMENT: Appointed by the Chancellor of the College upon recommendation of the Vice Chancellor of Academic Affairs and Student Success ORGANIZATIONAL RELATIONSHIP: Assigned Academic Dean

The Program Manager provides support to programs (credit and non-credit), faculty, staff, and students for the assigned division and assists in efforts to increase student enrollment and retention the respective programs. This position also provides administrative support to the assigned Dean.

Minimum Qualifications

QUALIFICATIONS Required:

• Associate’s degree and five years of experience in an administrative support role.
• Bachelor’s degree may substitute for the Associate’s degree and five years experience.
• Excellent interpersonal, computer, oral, and written communication skills.
• Working knowledge of Microsoft Office, Word and Excel.
• Must be willing to work flexible hours.
• Proficiency in Microsoft Office Suite and comfort working with data and reporting tools.

Job Duties and Other Information

DUTIES AND RESPONSIBILITIES:

Program & Division Management

• Supports the Dean with management of all credit and non-credit programs for the assigned division.
• Support Dean with tracking and facilitating new program development processes.
• In collaboration with the Finance Office, facilitates the tuition/fee set-up process for non-credit courses and the billing process for third-party contracts. Collaborates with the Financial Aid Office to facilitate awarding of tuition assistance for non-credit courses.
• Manage the purchase requisition process (including course fees) to procure equipment/supplies.
• Manage the faculty contract process for the assigned division in collaboration with appropriate college offices.
• Coordinates the collection and compilation of information from vendors, training providers, and faculty/staff.
• Supports division leadership with coordination of the faculty hiring process.
• Collaborates with the RPCC Public Relations Office to develop promotional materials about technical programs, courses, and training opportunities.
• Assists in the initiation of contracts, memorandums of understanding, and other professional agreements.
• Establishes and maintains filing system (electronic and physical) for external agencies that partner with the College.
• Performs monthly compliance reporting and maintains compliance reporting records for technical programs.
• Assists with technical program audits and compliance with accreditation/state board expectations.

Student Enrollment and Records Management

• Builds courses in Banner, as necessary, in collaboration with the division personnel and the Registrar’s Office.
• Collaborates with the Registrar’s Office to ensure student certificates of completion are created for designated courses and trainings.
• Collaborates with division personnel and the Registrar’s Office to ensure IBCs earned by students are recorded and reported.
• Supports the Career Success office with tracking and entering job placement information.
• Responds to inquiries and refers faculty, students, and visitors to the appropriate resources.
• Assists with the admissions process for any selective admission technical programs, including application tracking and cohort orientations.

Program Advisory Committees and Business/Industry Relationships

• Coordinates, schedules, and maintains meeting minutes for program advisory committee meetings in collaboration with division personnel.
• Works with the Dean and faculty to identify business and industry partners who may participate on program advisory committees that support division programs.
• Fosters and enhances business and industry partnerships to strengthen our region’s workforce.

Administrative and Institutional Support:

• Coordinates and assists with set-up, registration, catering, etc. of events for division programs and assists in college-wide events.
• Assists with coordination technical program graduation/pinning ceremonies, as applicable.
• Provides administrative support to the Dean.
• Maintains files, answers phones, submits requests for equipment and supplies, maintains calendar of appointments and room reservations, and assists with travel requests.
• Other duties as assigned

About RPCC:

River Parishes Community College is an open admission institution that partners with the communities and businesses of the river parishes region of Louisiana to provide workforce training, certificates, diplomas, and Associate Degrees. Please visit our website for more information: www.rpcc.edu.

River Parishes Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. River Parishes Community College also operates in compliance with Title VI of the Civil Rights Act of 1964, Title IX, of the 1962 Educational Amendments, and Section 504 of the Rehabilitation Act of 1973. The College does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, or veteran status.

The Title IX and Section 504 Coordinator, Shalither S. Cushenberry, has been chosen to respond to student-related issues concerning the nondiscrimination policy at titleIX@rpcc.edu or 225-743-8526. Faculty and staff are encouraged to contact Brian J. Vermeire in the Office of Human Resources at hr@rpcc.edu or 225-743-8539.

At RPCC, the lack of English language skills will not be a barrier to admission and participation in Career and Technical classes and activities in our institution. The College is also in compliance with the Family Rights and Privacy Act of 1974 (P.L. 93-380) as amended by the (P.L. 95-568).

Benefits for unclassified employees are determined by the individual hiring authority.

Benefits for unclassified employees are determined by the individual hiring authority.