The Pipeline Regulatory Compliance Manager is responsible for leading IMTT’s pipeline regulatory compliance programs while also providing support for the Operations Excellence Program. This combined role oversees the development, implementation, and continual improvement of compliance programs and enterprise-wide operational initiatives. The leader in this role has the primary task of ensuring IMTT maintains full compliance with all PHMSA and state pipeline regulations. The secondary task of the role is to assist with driving operational consistency, audit readiness, and programmatic excellence across all business units. This position is based in New Orleans, Louisiana, with company-wide responsibilities and periodic travel to all IMTT facilities.

Responsibilities

Regulatory Compliance Leadership:

• Lead all pipeline regulatory compliance programs including Operations & Maintenance, Integrity Management, Control Room Management, Damage Prevention, and Public Awareness.
• Develop and maintain PHMSA-compliant procedures, documentation, records, and reporting systems.
• Oversee regulatory reporting processes and ensure timely, accurate submissions.
• Maintain current knowledge of regulatory changes and provide guidance to regional and corporate leadership on impacts.
• Support engineering and operations on regulatory requirements for new construction, modifications, asset replacement, and integrity initiatives.
• Provide training on regulatory requirements, procedural updates, and best practices.
• Establish and maintain liaison with regulatory agencies, industry groups, and applicable vendors/contractors to ensure IMTT is armed with the information to be best in class with respect to compliance.

Audit and Performance Management:

• Ensure operational assets are fully prepared for PHMSA and state agency inspections and audits; serve as a primary liaison to regulators.
• Develop and maintain a PHMSA compliance self-audit program.
• Coordinate cross-functional preparation for internal and external audits
• Evaluate audit findings, lead root-cause analysis, and oversee corrective action implementation to prevent recurrence.
• Develop key performance indicators (KPIs) to monitor compliance and performance.
• Prepare and present compliance, audit performance, and process improvement reports for senior leadership.

Leadership and Team Development:

• Work with a multidisciplinary team responsible for compliance, procedures, quality, and operational excellence.
• Establish internal requirements for third-party consultants, vendors, and contractors supporting compliance or operational programs.
• Promote a high-performing culture grounded in integrity, accountability, and continuous improvement.

Operations Excellence Support:

• While compliance with state and federal pipeline regulations will be the primary responsibility of this role, given the size of IMTT’s pipeline footprint, it is anticipated that additional capacity will be available to support our Operations Excellence Program. Our Operations Excellence team is responsible for:
• • Programmatic development, procedure creation, organizational process alignment, and continuous improvement initiatives.
  • Development and maintenance of standard operating procedures (SOPs), best-practice guidelines, and enterprise operational frameworks.
  • Managing and sustaining programs for third-party underwriter survey preparation, customer audit readiness, and industry audit compliance.
  • Partnering with operations, engineering, safety, and other departments to design and implement operational improvement projects and one-off strategic initiatives.
  • Championing consistency and standardization across IMTT’s operational processes and management systems.
  • Maintain organizational process documentation and tracking systems to ensure traceability, version control, and compliance.