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Senior Manager

Tulane University

Posted 02/03/26

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7 McAlister Dr, New Orleans, LA 70118

Full-Time
Manager
In Person

Job Description

The Senior Manager of Education partners with the Vice Chair of Surgery Education to lead the collective management and oversight for all Surgery education programs, focusing on the seamless transition between programs, including alignment of curriculum and standardized operations and evaluation of surgery education programs.

The department currently houses 2 ACGME-approved Surgical Residency Programs in General and Plastic Surgery that collectively serve >50 residents annually. Additionally, ACGME has recently approved additional clinical fellowships in Trauma/Critical Care Surgery and Transplant Nephrology, which are slated to begin recruitment in AY27/8. Surgery’s distinguished medical student curriculum includes an Honor’s Surgery Program and manages ~250 students rotating through the department annually. Since 2021, in partnership with the Office of Academic Excellence and Community Engagement, the Department of Surgery developed and leads the largest cross-disciplinary clinical education pathway program in the medical school. Surgery’s IMPRESS Program manages the recruitment, curriculum and clinical rotations for annual cohorts of undergraduate students through multiple medical and surgical units throughout the medical school.

The SSA is responsible for overseeing the timely and efficient reporting on education quality outcomes, oversees daily operations, budget development, tracking and auditing, leads data analysis, and partners with Residency Program Directors, Clerkship Directors, and the Vice Chair of Education to expand partnerships across departments, schools, and partner Universities. This position supervises the administrative personnel within the Section of Education and serves as the local and national administrative liaison with accreditation organizations.

Minimum Education
  • Demonstrates and desires a team approach to work
  • Excellent verbal and written communication skills
  • Experience with data management, with a strong ability to use and understand data collected in spreadsheets and similar systems
  • Strong working knowledge of MS Office software (Word, Excel, and PowerPoint), database software and web page development/content management programs/social media
  • Ability to prioritize work assignments; strong organizational skills and excellent attention to detail
  • Flexibility to multitask a variety of duties, projects and programs throughout the day as well as throughout the year
  • Must be willing and available to work nights and weekends during peak seasons, with occasional travel
  • Excellent interpersonal skills and the ability to interact professionally with students, staff, faculty and administrators
  • Ability to follow instructions and work independently on various projects under the guidance of a supervisor
  • Ability to work effectively with diverse constituents, including students, faculty, staff, academic deans and senior administrators.
  • Ability to manage and impart confidential information.
Preferred Qualifications
  • Post-graduate degree in Education/Adult Learning Principles
  • Graduate and/or graduate medical education program manager experience
  • Experience in data management and record keeping at the graduate level

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