Sign UpLogin
WorkNOLA
Hancock Whitney logo

Manager, Agency Services

Hancock Whitney

Posted 02/03/26

Map Pin Icon

701 Poydras Street, New Orleans, LA 70139

Full-Time
Manager
Accounting / Banking / Finance
In Person

Job Description

JOB FUNCTION / SUMMARY:

The Manager, Agency Services is responsible for developing and maintaining a competitive, efficient, and compliant infrastructure to support all products offered by the Capital Markets Group. The Manager establishes strategic direction, oversees day-to-day operations, and manages the Bank’s Agency Services units, which include International Banking, Loan Syndications Operations, Derivatives, and NMTC Operations. Additionally, the Manager ensures the operational readiness of the Bank’s FX and LC Systems, S&P Global WSO Agent, and other related systems under Agency Services.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Set strategic direction for Agency Services and lead the execution of new Capital Markets product offerings and business plans.
  • Oversee operational capabilities and automated systems within Capital Markets, including resource allocation, performance monitoring, budget management, and cross-department collaboration to address operational questions or issues.
  • Manage operational risk by ensuring compliance with all applicable policies and regulations and liaise with internal auditors and external regulatory bodies as required.
  • Supervise and guide the Agency Services team, including hiring, training, work assignment, performance management, compensation decisions, and resolving team concerns.
  • Partner with other operational and revenue-generating areas of the Bank to ensure smooth delivery and ongoing support of Capital Markets products.

Share this job

About Hancock Whitney

Map Pin IconOrleans ParishCompany Profile

Associates at Hancock Whitney are valued members of a team that appreciates and relies on associate knowledge and contributions. We respect your commitment to family and support your involvement in the community.

Our company is a place where associates have the opportunity to shape their own success and grow both personally and professionally throughout our diverse footprint.  In addition to competitive pay and benefits package, we offer a tuition reimbursement plan, professional development opportunities, and more.