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Hancock WhitneyAccounting / Banking / Finance
Financial Center LeaderFull-Time
New Orleans, LA
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Job Description
ESSENTIAL DUTIES & RESPONSIBILITIES:
Leadership & People Management
- Hire, train, develop, and motivate associates across one or more financial centers, fostering a high-performing, client-focused team.
- Conduct performance reviews, provide coaching and counseling, and build succession-ready talent.
- Promote a culture of service excellence and consistently deliver an exceptional Client experience.
- Set strategic objectives for centers and associates, monitor performance, and drive results through structured coaching and performance management.
Sales & Business Growth
- Drive financial center sales and service performance using a consultative approach and strategic sales planning.
- Oversee management of existing client relationships and the development of new consumer and small business relationships (up to $1M annual revenue).
- Lead external outreach initiatives, including calls, in-person meetings, seminars, and events, to expand client base and deepen relationships.
- Promote and implement digital and self-service channels to enhance client convenience and engagement.
Operational Excellence & Risk Management
- Ensure financial centers operate efficiently and comply with all bank policies, procedures, and regulatory requirements.
- Lead staffing, scheduling, and operational planning to meet changing business and client needs.
- Uphold the bank’s risk management culture, including fraud mitigation, loss prevention, and regulatory compliance.
- Analyze branch P&L, financial performance, and operational metrics to identify opportunities for improvement.
About Hancock Whitney
Outside GNO RegionCompany ProfileAssociates at Hancock Whitney are valued members of a team that appreciates and relies on associate knowledge and contributions. We respect your commitment to family and support your involvement in the community.
Our company is a place where associates have the opportunity to shape their own success and grow both personally and professionally throughout our diverse footprint. In addition to competitive pay and benefits package, we offer a tuition reimbursement plan, professional development opportunities, and more.