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UTILITY SERVICES SUPERINTENDENT (1299)
Jefferson Parish Government
Posted 01/27/26
200 Derbigny Street, Suite 3100, Gretna, LA 70053
Job Description
Jefferson Parish Civil Service is an Equal Opportunity Employer.
Purpose of Announcement
EXAMINATION IS ANNOUNCED TO ESTABLISH AN EMPLOYMENT LIST TO FILL ONE (1) CURRENT EAST JEFFERSON VACANCY IN THE DEPARTMENT OF WATER. This employment list will also be used for future EAST and WEST Jefferson vacancies in this Department as they occur.
Kind of Work
Under the direction of the Director of the Department of Water, the purpose of the position is to perform management and administrative oversight to utility billing, collections, and water service operations for internal and external utility service customers. Manages daily business operations, i.e., signing bills and approving payments, ordering postage, ordering equipment and supplies. Manages utility water service inspection, billing, and collection operations, as well as the efficient provision of customer service. Prepares various records and reports, i.e., bank drafts, bankruptcy reports, damage collections, leak adjustment affidavits, bid specifications for return envelopes. Performs related work as required.
Minimum Qualifications For Admission to Examination
Meets one of the following three options:
I. Current employment with Jefferson Parish and permanent civil service status with a least three (3) years of experience in a lower related class. OR
II. Possession of an accredited Associate’s degree; plus: at least four (4) years, paid, customer relations experience involving the processing and posting of financial transactions to customer accounts and a minimum of one (1) year of paid work experience supervising at least three staff members. OR
III. Possession of an accredited Bachelor’s degree; plus: at least two (2) years, paid, customer relations experience involving the processing and posting of financial transactions to customer accounts and a minimum of one (1) year of paid work experience supervising at least three staff members.
Related education, experience, and/or professional certification(s) above and beyond the minimum qualifications will be required for consideration of an entrance salary above the minimum rate.
Kind of Examination (Entrance and Promotional)
The examination may consist of a written test, a rating of training and experience, an oral panel interview or any combination thereof. Acceptable applicants will be notified of the time, date, and place of any assembled testing. Applicants must supply complete and accurate information concerning their training and experience including a detailed description of their work experience, the names and addresses of all previous employers and the dates of employment. The information is subject to verification and the Personnel Department reserves the right to determine the quality and quantity of education and experience claimed for credit.
JOB POSTING NO: 1299-02A DATE: 3/22/22 AMENDED: 01/16/26 Applications may be filed online at http://www.jeffparish.gov/apply OR either of the office addresses below:
Application Offices East Jefferson: Room 206, 1221 Elmwood Park Blvd. Jefferson, LA 70123 West Jefferson: Suite 3100, 200 Derbigny St. Gretna, LA 70053
Benefits
Employee Benefits
Vacation (Annual Leave)
- Employees accumulate one half day of paid vacation for every two weeks worked.
- Leave accrual rates increase with years of service.
- Any unused annual leave is usually paid upon separation from Parish Employment.
Sick Leave
- Employees accumulate one half day of paid sick leave for every two weeks worked.
- Sick leave is available for personal illness, injury or medical consultations.
Holidays
- Nine paid official holidays are observed, plus any holidays declared by Parish Officials.
Life Insurance
- All regular employees receive a life insurance policy equal to one year's salary.
- Extra insurance may be purchased.
Medical Insurance
- An HMO medical insurance plan is available for employees and their dependents.
- Jefferson Parish pays 80% of the premium for employees and 50% of the premiums for dependents.
Flexible Benefits Plan
- Employees have the opportunity to save money by paying for health insurance and optional insurance with pre-tax dollars.
- A Flexible Savings Account for Medical Expenses and Dependent Care is also available.
Retirement
- Most regular employees belong to the Parochial Employees' Retirement System instead of the Social Security System.
- For employees hired after January 01, 2007, a pension calculated at 3% of salary per year of service is provided upon retirement at:
- age 67 with 7 years of service
- age 62 with 10 years of service
- age 55 with 30 years of service
Tenure Payment
- Employees are paid $25 per year of service in December of each year.
- Employees must have worked two years before the first check is paid.
Deferred Compensation Plan (457b plan)
- Similar to 401K programs, the 457b Deferred Plan allows employees to defer up to $14,000 of pretax income each year to supplement retirement savings.
- Pre-tax contributions can be cashed in upon retirement or termination without penalty.
- This plan is provided by Nationwide Retirement Solutions 1-877-677-3678.
Special leaves of absence for military service, maternity leave, etc. may be granted in accordance with the Personnel Rules.
About Jefferson Parish Government
Jefferson, Louisiana is a diverse community sprawling the southern shore of Lake Pontchartrain and ending sixty miles later on the beaches of the Gulf of Mexico. Nestled next to our famous neighbor, New Orleans. Our communities are comprised of modern high rises, historic homes, fishing piers, Mississippi River views, marsh land, contemporary and old world restaurants, flourishing industrial parks, and family-friendly green spaces. An area of rapid growth and business development over the past several decades, Jefferson has the ability to offer venues and accommodations to a broad spectrum. With two major convention centers and numerous recreational facilities Jefferson hosts conferences, meetings, exhibits, theatrical performances, and sports tournaments.
The Jefferson Parish Personnel Department strives to serve the public by providing the means by which the general public and current employees can learn of, apply for, and fairly compete for Parish employment opportunities. The Personnel Department further seeks to enable the Departments of Jefferson Parish to make informed decisions regarding civil service employment and assist in the appointment of qualified candidates for those Department's positions.
