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EntergyEnergy and Utilities
Scheduler, Work ManagementFull-Time
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Administrative and Support Services
Beverage Operation Office SupportFull-Time
New Orleans, LA
St. Charles Parish LibraryOther
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Job Description
- Responsible for managing exceptions associated with the schedule that Click generates for simple projects, which may include both short- and long-cycle work.
- Plans and schedules work based on system priorities, workload demand, and available resources to ensure timely execution of field activities.
- Ensures schedules are fully loaded and work is dispatched at the start of the day; manages same-day schedule adjustments and re-optimization as conditions change.
- Partners with internal stakeholders to resolve scheduling conflicts and ensure priority work is executed efficiently.
- Monitors and communicates schedule updates through multiple channels including radio, phone, Work Management systems, email, and CCS workflow tools.
- Forecasts workload and collaborates with internal and external workgroups on resource planning, availability, and workload balancing.
- Coordinates with internal stakeholders including Meter Services, Service, Call Center, Construction, Engineering, and the Distribution Operations Center to support planned outages, work execution, and resource alignment.
- Identifies scheduling constraints or deficiencies, analyzes alternatives, and recommends solutions to mitigate conflicts and service impacts.
- Contacts customers as needed to resolve issues, service concerns, and scheduling commitments; updates customer records and commit dates accordingly.
- Coordinates material and equipment availability and adjusts schedules to account for delivery impacts.
- Facilitates recurring meetings with local offices and assigned networks to review work volume, capacity, and execution readiness.
- Supports storm response and emergency operations as required.
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About Entergy
Entergy exists to grow a world-class energy business that creates sustainable value for our four stakeholders.
• For our customers, we create value by constantly striving for reasonable costs and providing safe, reliable products and services.
• For our employees, we create value by achieving top-quartile organizational health, providing a safe, rewarding, engaging, diverse and inclusive work environment, fair compensation and benefits, and opportunities to advance their careers.
• For our communities, we create value through economic development, philanthropy, volunteerism and advocacy, and by operating our business safely and in a socially and environmentally responsible way.
• For our owners, we create value by aspiring to provide top-quartile returns through the relentless pursuit of opportunities to optimize our business.
