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Tutor Coordinator/Retention Specialist, Student Support Services
University of New Orleans
Posted 01/13/26
2000 Lakeshore Drive, New Orleans, LA 70148
Job Description
Student Support Services (SSS) is dedicated to increasing student retention, academic success, and degree completion at the University of New Orleans. The program provides comprehensive academic and non-academic support services at no cost to eligible students, with a focus on supporting those who meet federal income guidelines, are first-generation college students, and/or have documented disabilities. Through individualized guidance and targeted resources, SSS equips students with the tools necessary to succeed academically and persist to graduation.
JOB DUTIES:
- Responsible for the selection, training, and supervision of Peer Tutors and Supplemental Instruction Leaders (25%)
- Provide support services with program participants in the areas of academic, personal, financial literacy and vocational matters (20%)
- Maintain records and files for each participant (10%)
- Organize and implement the SSS mentoring program (10%)
- Assist in the planning and implementation of cultural and enrichment activities (10%)
- Assist in the UNIV 1001 (University Success) and/or ACOR 1006 (Academic Orientation - Career Exploration) courses (5%)
- Responsible for payroll records for student workers. Responsible for payroll records for student workers (5%)
- Assist in Student Support Services recruitment and public relations activities. (5%)
- Assist in the preparation and completion of required reports (5%)
- Perform other relate duties as assigned (5%)
REQUIRED QUALIFICATIONS:
- Bachelor's degree.
- Experience in working with low-income, first generation students.
DESIRED QUALIFICATIONS:
- Master's Degree
- Experience in supervising or working directly with a tutoring program.
- Computer competency in MS Office Suite.
- Direct experience in website and/or budget management.
About University of New Orleans
Orleans ParishCompany ProfileA Commitment to New Orleans and Beyond
Since its founding, UNO has been committed to diversity and inclusion. In 1958, the University of New Orleans opened its doors as the first fully integrated public university in the South. For nearly 60 years, we have not strayed from that vision. The University has educated students from all 64 Louisiana parishes, all 50 states, and more than 130 countries, bringing together a variety of talented and motivated students so that they may learn, interact and pursue their career goals.
The University of New Orleans is a major business driver in metro New Orleans, generating a total economic impact of $470.5 million for metropolitan New Orleans in the 2014-15 fiscal year. As a global community asset, we offer a wide array of relevant, undergraduate and graduate academic programs and world-class research opportunities. We proudly contribute to the industry, culture and economy of the New Orleans region and beyond.
Nationally Ranked
Our students come here for a number of reasons, but on the top of that list is the high quality education we provide. We're proud to be named one of the nation's best colleges by The Princeton Review, Forbes, U.S. News & World Report and one of the top 1,000 universities in the world by the Center for World University Rankings. We are also classified by the Carnegie Foundation as a Doctoral University with Higher Research Activity, one of only two in the state of Louisiana. The University's rankings are a testament to the students we attract and the quality of our faculty.
Website
uno.edu/Social Media
