ADMINISTRATIVE ASSISTANT I:

ROLE AND RESPONSIBILITIES:

• Work under minimal supervision
• Plan and layout work details
• Perform all phases of computer clerical support for department to which assigned
• Create and maintain files, records, reports, maps, charts, etc.
• Ability to operate standard office equipment
• Communicate effectively and maintain professionalism during stressful conditions when dealing with internal and external customers
• Create and assist with special projects including but not limited to sensitive and confidential data
• Provide support for outage restorations during scheduled and non-scheduled hours as required
• Learn company’s policies, procedures and responsibilities of department to which assigned
• Train personnel regarding departmental functions and policies
• The use of independent decision-making
• Check the work of others

EXPERIENCE AND SPECIAL QUALIFICATIONS:

• High school diploma or equivalent required
• Have general knowledge of clerical work and is familiar with all phases of work
• Have some knowledge of utility operations practices and regulations
• Good verbal and written communication skills
• Proficient in use of company computer programs and terminal applications
• Good analytical skills
• Ability to work under stressful conditions
• Knowledge of company organizational operations to which assigned
• Qualify for vehicle operator’s license

PHYSICAL QUALIFICATIONS:

• Must be willing and able to perform the essential functions of the position, with or without reasonable accommodation

PERSONAL QUALIFICATIONS:

• Be energetic and alert
• Be willing and able to work under unusual surroundings, as well as the normal working conditions pertaining to this job
• Be willing and able to receive and execute orders and instructions in such a manner as to inspire respect of associates
• Be neat, clean and orderly in work and person
• Be willing and able to attend and take part in safety meetings
• Have temperament suited to work of a routine and confining nature and be willing and able to work in harmony with other employees
• Understand importance of always rendering and maintaining first class, courteous service to all customers
• Understand the importance of treating as confidential certain items handled and have ability to recognize such items
• Must possess good judgment and have the desire to work with people
• Must be alert, aggressive, tactful, resourceful, cooperative, and demonstrate initiative for coordinating department in absence of management
• Understand the importance of treating as confidential certain items handled and have ability to recognize such items

• Benefits