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EntergyEnergy and Utilities
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Job Description
Job Summary/Purpose:
The Meter to Cash (M2C) team is seeking an analyst with a passion for project management and process improvement to support improvement initiatives across the department. M2C supports a range of processes that are critical to the customer experience and Entergy’s revenue stream. This position will work with senior analysts and functional managers to define scope and objectives of a wide variety of projects to operationalize effective and efficient business practices across all M2C teams. This role requires developing and maintaining an understanding of M2C business processes and systems to identify opportunities to improve efficiency and reduce waste. This position will support improvement projects, develop solutions, document processes, and develop visual management tools to support tracking progress of initiatives. This position is expected to keep key stakeholders within the M2C team updated on progress, hurdles, timelines, etc. on key initiatives via various mediums including Power BI and Power Point. This position will be responsible for supporting other M2C groups and leading them through the process improvement methodology to develop and implement innovative technological and business solutions, to enable the business to meet its objectives. The role is highly visible and will work with multiple stakeholders, spanning across several portfolios, corporate teams, IT groups, and external partners. This role will interact periodically with senior leadership and provide tactical and strategic support on multiple levels.
Job Duties/Responsibilities:
- Supports initiatives to drive enhancements to the M2C processes, leveraging Lean, Six Sigma, and/or Agile methodologies.
- Facilitates continuous improvement exercises and coaching to identify and design solutions to improve the M2C processes.
- Creates and manages engaging presentations in Power Point and Power BI to provide concise and timely updates to all stakeholders.
- Aligns stakeholders around initiative vision and keeps them informed on progress and key performance indicators.
- Provides performance transparency through metrics and reporting to drive execution of enhancements timely and accurately and with urgency.
- Reviews functions and structures of business area to avoid overlapping and duplication.
- Manages data documentation using a consistent methodology and nomenclature to ensure that analyses are preserved for future use.
- Performs and leads quality control analysis to ensure accuracy and rationale.
- Works within the scope and framework of larger projects defined by senior analysts.
About Entergy
Orleans ParishCompany ProfileEntergy exists to grow a world-class energy business that creates sustainable value for our four stakeholders.
• For our customers, we create value by constantly striving for reasonable costs and providing safe, reliable products and services.
• For our employees, we create value by achieving top-quartile organizational health, providing a safe, rewarding, engaging, diverse and inclusive work environment, fair compensation and benefits, and opportunities to advance their careers.
• For our communities, we create value through economic development, philanthropy, volunteerism and advocacy, and by operating our business safely and in a socially and environmentally responsible way.
• For our owners, we create value by aspiring to provide top-quartile returns through the relentless pursuit of opportunities to optimize our business.
Website
entergy.com/Social Media
