We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

• Required - High school diploma or equivalent.
• Preferred - Bachelor's degree in healthcare, business administration or related field.

Work Experience

• Required - 8 years of related management or project leadership experience, including 3 years of supervision or management experience.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong knowledge of healthcare billing.
• Strong partnering, coaching, mentoring, interpersonal skills and ability to remain dedicated to client service, negotiate with various parties towards a mutually acceptable business solution, and assist application staff in their respective areas.
• Strong project and team management skills and ability to lead large, complex system integration efforts or large software application and manage and prioritize multiple projects simultaneously with strong attention to detail.
• Strong budget and schedule management skills and ability to ensure the business community is engaged in the project.
• Problem solving and continuous improvement process skills and ability to think clearly in complex, dynamic situations and review the progress of the project with Epic leadership.
• Ability to work flexible schedule, such as nights, evenings, weekends, and extended shifts, etc. and travel domestically.

Job Duties

• Manages the project.
• Manages the Epic application.
• Leads and manages the Epic team.
• Manages personal growth.
• Leads customer management.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.