Summary

The Wealth Management Associate role involves both proactive and reactive client interactions. You will manage daily workflows, ensure clients are scheduled and supported according to a defined segmentation model, and enable the advisor to focus on strategic planning and maintaining high-value relationships. This position combines administrative accuracy, relationship coordination, and effective process management. You'll be deeply embedded in a top-tier advisory practice where high standards, a fast pace, and clear expectations are the norm. The ideal candidate thrives in a team-oriented environment, is driven by processes, and is eager to expand their responsibilities.

Responsibilities

Client Interaction & Front-Line Service

• Act as the primary contact for all client communications via phone and email.
• Address client service inquiries directly or direct them to the appropriate internal resource.
• Maintain a professional and responsive demeanor that reflects the firm’s premium brand.

Advisor Calendar & Service Model Execution

• Manage Financial Advisor's calendar, scheduling client meetings based on service tiers.
• Ensure timely confirmations and pre-meeting preparations.
• Prepare and organize meeting materials using firm templates and checklists.
• Track and ensure follow-up tasks are completed post-meeting.

Workflow Management & Task Tracking

• Keep workflows, tasks, and service items accurate in our Client Relationship Management (CRM) system.
• Provide Financial Advisor with a weekly status report on workflow progress.
• Work with Financial Advisor operations support team to resolve any bottlenecks or delays.

Paperwork Coordination & Paraplanning Support

• Collect and organize client data and documentation required for account opening or financial reviews.
• Submit complete paperwork packages, monitor for NIGOs, and ensure resolutions.
• Assist with proposal generation and data entry into financial planning tools as needed.

Sales & Marketing Event Support

• Maintain up-to-date prospect lists and track activities.
• Support logistics for client appreciation events and educational seminars.
• Coordinate targeted outreach aligned with the advisor’s marketing calendar.

Key Deliverables

• Ensure client meetings are completed as scheduled.
• Maintain calendar accuracy with no missed or late meetings.
• Deliver consistent and professional client communication.

Requirements

Skills/Experience/Education

• Bachelor's degree or similar work experience in banking, financial services, business administration, or a related field is preferred.
• Proven experience (1-3 years) in a similar role within the financial services industry is advantageous.
• Financial services experience preferred, particularly within wealth management or financial planning.
• Familiarity with CRM tools, scheduling software, and financial documentation.
• Series 7 and 66 licenses preferred or willingness to pursue within 180 days of hire.
• Proficiency with basic computer skills and Microsoft Office software.
• Exceptional organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Outstanding communication skills, both verbal and written, with the ability to interact professionally with clients and team members.
• Strong analytical and problem-solving abilities.
• High level of professionalism and integrity in handling sensitive client information.
• Ability to work independently as well as collaboratively in a team-oriented environment.
• Knowledge of relevant regulatory frameworks and compliance procedures.

Essential Mental & Physical Requirements

• Ability to travel if required to perform the essential job functions.
• Ability to work under stress and meet deadlines.
• Ability to read and interpret a document if required to perform the essential job functions.
• Prolonged periods of sitting at a desk and working on a computer may be required.
• Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.