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Senior Mortgage Loan Processor- Bilingual (English/Spanish)

Hancock Whitney

Posted 12/23/25

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701 Poydras Street, New Orleans, LA 70139

Full-Time
Experienced
Accounting / Banking / Finance
In Person

Job Description

Job Function / Summary Verifies that the information received is accurate and acceptable. Requires a basic knowledge of mortgage documents, review underwriting conditions, acquire required documentation, and is responsible for the final presentation of the loan package to an underwriter for the final decision by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Reviews and inputs incoming documents (i.e. VOE, VOD, credit, etc.) into Mortgage Loan Operating System (LOS)
  • Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment.
  • Reruns Automated Underwriting System (AUS) to ensure same automated decision is applicable
  • Recommends that loan not meeting standards be denied
  • Calls specified companies to obtain property abstract, survey, and appraisal if needed
  • Determines if appraisal is to be ordered and what type
  • Reviews appraisal for errors and meets underwriting criteria and notifies lender of any discrepancies
  • Informs supervisor of discrepancies in title or survey
  • Assembles file in electronic imaging system and reviews for completeness and accuracy
  • Notes the estimated closing date and type of transaction
  • Reads notepad for pertinent information not obvious in file, identifies missing items and notifies appropriate party
  • Orders updates to credit report
  • Requests needed documentation not previously requested
  • Reconciles LOS and AUS
  • Gathers all required documentation prior to closing and resubmits for final approval
  • Submits mortgage loan application file for underwriting approval
  • Orders flood determination
  • Types and mails approval and denial letters to applicants
  • Confirms closing date and location of closing
  • Sends out construction package if necessary to branch lenders
  • Prepares closing sheet and sends file to closing department for settlement
  • Notates denial or withdrawal status in LOS and prints appropriate package
  • Submits denied files to underwriting for review and signatures
  • Reconciles fees to determine if funds are missing
  • Records data on status of loans, including number of new applications and loans approved, canceled, or denied

Supervisory Responsibilities This job has no supervisory responsibilities.


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About Hancock Whitney

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