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Power Generation Technical Support Specialist
Entergy
Posted 12/23/25
639 Loyola Ave, New Orleans, LA 70113
Job Description
At Entergy, we’ve been planning for the future for more than 100 years. We’ve experienced a lot of change, generating power first from sawdust to splitting atoms, harnessing sunlight, and using abundant, clean and efficient natural gas. We are leading the clean energy transformation for the utility industry and continue to explore alternative technologies. We are on the verge of a monumental technology convergence, where reality swiftly catches up to possibility. The utility of the future does much more than keep the lights on and the gas flowing. It’s knowledgeable and skillful workforce will solve challenges and fuel a brighter, smarter, cleaner, and more prosperous future for everyone. Having the lowest retail electricity rates of any utility in the United States drives economic growth within Entergy’s region, a key ingredient to sustained growth for any utility. We also believe a diverse workforce committed to personal and professional growth is critical to our success. We place a high priority on developing talent to meet current and future needs, giving employees opportunities to grow their careers their way. We’ve committed over the next three decades to reduce our carbon emissions from our operations to net-zero by 2050. Entergy’s Power Generation group operates a fleet of more than 30 owned, leased, or operated natural gas, coal, oil hydro, solar and petroleum coke plants, with a total engineering capacity exceeding 20,000 megawatts. Entergy continues to build or acquire megawatts from new hydrogen capable natural gas units, solar, wind and other technologies complement its existing megawatts of nuclear, natural gas, coal, oil, hydroelectric, and solar facilities.
*This position may be filled by a Tech Support Specialist II, III, or Sr. based on the qualifications and experience of the selected candidate.*
JOB SUMMARY Responsible for developing, implementing and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency and safety of the plant.
JOB DUTIES/RESPONSIBILITIES:
- Conduct root cause analysis and prepare reports for management use.
- Provide primary or backup technical support for various plant system and processes.
- Utilize online monitoring systems and tools to analyze, trend, and monitor plant performance data to improve plant operation.
- Provide technical support to maintenance, outage, and smaller capital projects.
- Technical Lead on specific / complex projects.
- Support problem solving, equipment condition assessments and represent Entergy during shop repairs.
- Assignments may engage in diagnostic services.
- Maintain and Monitor DCS, Mark VI.
- Make approved logic changes in DCS.
- Work in conjunction with IT on any plant computer system problems.
- Train upcoming Production Techs in the DCS, Mark VI.
- Project management.
- Repair and Maintenance.
- Maintain the plant Relays.
Benefits
Markdown Formatting Guide
This guide outlines the conversion of common HTML elements into clean, readable markdown.
Headings
HTML heading tags (<h1> through <h6>) are converted to markdown hash symbols (#).
| HTML | Markdown |
| :--- | :--- |
| <h1>Title</h1> | # Title |
| <h2>Section</h2> | ## Section |
| <h6>Note</h6> | ###### Note |
Text Formatting
Basic text styling is translated as follows:
- Bold:
<b>or<strong>becomes double asterisks (**text**). - Italic:
<i>or<em>becomes single asterisks or underscores (*text*or_text_). - Strikethrough:
<del>or<s>is not directly supported in standard markdown; often represented as text followed by~~strikethrough~~.
Lists
- Unordered Lists:
<ul>and<li>become bullet points (*,-, or+). - Ordered Lists:
<ol>and<li>become numbered points (1.,2., etc.).
Example:
```html
<ul>
<li>First item</li>
<li>Second item</li>
</ul>
```
Becomes:
```markdown
- First item
- Second item
```
Links and Images
Blockquotes
The <blockquote> tag translates directly to the greater-than symbol (>).
Code
- Inline Code:
<code>content becomes backticks (` `code``). - Code Blocks:
<pre><code>...</code></pre>becomes triple backticks, optionally specifying the language.
```markdown
```javascript
console.log("Hello World");
```
```
Horizontal Rules
The <hr> tag converts to three hyphens or asterisks (--- or ***).
About Entergy
Entergy exists to grow a world-class energy business that creates sustainable value for our four stakeholders.
• For our customers, we create value by constantly striving for reasonable costs and providing safe, reliable products and services.
• For our employees, we create value by achieving top-quartile organizational health, providing a safe, rewarding, engaging, diverse and inclusive work environment, fair compensation and benefits, and opportunities to advance their careers.
• For our communities, we create value through economic development, philanthropy, volunteerism and advocacy, and by operating our business safely and in a socially and environmentally responsible way.
• For our owners, we create value by aspiring to provide top-quartile returns through the relentless pursuit of opportunities to optimize our business.
