Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC

This position will be filled as a Total Rewards Analyst III, SR, or Senior Lead, depending on the qualifications and experience of the candidate.

At Entergy, We Power Life. We are dedicated to providing safe, affordable and reliable power to our customers and communities. Our work matters. We deliver electricity to 2.9 million utility customers across 4 states. We own and operate power plants with approximately 30,000 megawatts of electric generating capacity, including about 8,000 megawatts of nuclear power.

The Health & Wellness team is a part of our Total Rewards department in Human Resources. Here in Total Rewards, #WePowerLife for our employees by designing and administering attractive and competitive compensation and benefits programs. And we work hard to deliver value to the organization that enables our evolution to become the Premier Utility!

We are seeking a proactive and experienced HR Analyst with a strong focus on communications to join our dynamic Health & Wellness Team. As a member of the health & wellness team, you will work with a team of other highly qualified co-workers who provide governance and oversight for Entergy’s Health & Wellness programs. This position requires a professional who can blend deep analytical and compliance expertise with exceptional communication skills to clearly articulate complex benefits information to all levels of the organization. This team is responsible for the planning, design, evaluation, project management, vendor oversight and administration of Health & Wellness programs that deliver an employment value proposition that recruits, retains and drives performance.

Job Duties/Responsibilities (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Identify, evaluate, implement health and wellness programs that recruit and retain top performers.
• Identify, evaluate and implement long-term strategies that deliver premier people-cost management.
• Lead the planning, and execution of benefits communication strategies, including annual enrollment for employees and retirees. Develop and deliver presentations, materials, and other communications to increase understanding of benefits company-wide. Exceptional written and verbal communication skills, with the ability to translate complex benefits information into clear, concise, and engaging content for diverse audiences.
• Serve as a subject matter expert and provide support and guidance to leadership, HR partners, and employees regarding benefits options, eligibility, and enrollment procedures. Develop and deliver presentations to increase understanding of benefits company wide.
• Assists with program governance, external reporting and compliance. Oversees execution of SOX testing. Works with auditors to provide information necessary to audit plan financials and operations. Reviews 10K, 10Q, Form 5500's, etc. to ensure accuracy of benefits-related information. Reviews and provides data for 5500 Forms, EBC reports, management representation letter, etc. Reviews and updates department procedures, SPDs, SMMs, etc. as needed for accuracy and understanding. Supports regular review and drafting of revisions to Plan Documents as necessary.
• Sustains HR compliance and proactively mitigates risk through internal monitoring of vendor operations and administration, including corrective action of any inadequate controls or failures identified. Rigorously monitors the regulatory and legislative landscape for impacts on benefits programs.
• Assists with managing vendor administration/relationships and works with service providers and vendors, as well as Entergy IT throughout the year to support various programs. Reviews vendor invoices for accuracy. Ensures vendor is meeting contractual obligations. Develops and revises HR administrative procedures and policies when applicable. Reads, understands, and can interpret Plan Documents terms for H&W plans sponsored by Entergy and is able to apply those terms to support accurate administration of the Plans.
• Delivers premier people cost management by providing support to rate case testimony and request for information (RFIs) as needed.
• Ensures benefit contributions are accurately processed according to accounting’s procedural requirements on a timely basis. Reviews quarterly reconciliation and payment processing of benefits related invoicing and credits with plan actuaries and Entergy accounting team and researches and resolves any discrepancies identified.
• Reviews and responds to benefit eligibility claim request received from employees and retirees.
• Supports contract negotiations as needed and coordinates required benefit changes as necessary.
• Supports M&A work as necessary.
• Coordinates required disclosures and general H&W plan employee education/communications as directed. Coordinates annual Open Enrollment process.
• Provides oversight and guidance to our benefits administrator to ensure accurate and timely transmission of data to vendors. Aids with understanding and correcting data issues that affect vendor's ability to perform required tasks. Conducts training for our outsourced vendors to ensure their ability to provide customer support. Assists vendors with escalated/difficult participant cases. Participates and engages in key org initiatives (OHI, Inclusion & Belonging, volunteerism, health and safety)
• Engages in key HR & Total Rewards initiatives (OHI, Inclusion & Belonging, volunteerism, health and safety)

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