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Transmission Substation Remote Access and Compliance Engineer
Entergy
Posted 12/23/25
639 Loyola Ave, New Orleans, LA 70113
Job Description
Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC *This is a hybrid position located in Jackson, MS, Little Rock, AR, New Orleans, LA or The Woodlands, TX. Relocation assistance and sponsorship is not provided. The official title will be IT Specialist I, II, Sr or IT Consultant depending on selected candidates years of experience.*
JOB SUMMARY/PURPOSE This position provides support and expertise for real time specific applications for the IT Power Delivery Services business unit. One of the primary responsibilities for this position is the maintenance and support of the IEDMS (Intelligent Electronic Device Management System) application and its database and the support and troubleshooting of the Transmission substation RTUs (Remote Terminal Units) and connected grid protection devices. The RTUs collect telemetry information for the Transmission substations and overall power grid which is then transported to Entergy’s real time energy management systems. This includes working with the appropriate teams from both IT and Transmission to troubleshoot communications from the RTUs back to the SCADA (Supervisory Control and Data Acquisition) system host.
JOB DUTIES/RESPONSIBILITIES
- Provide technical support for the Intelligent Electronic Device Management System (IEDMS) and database used for remote access management of Transmission/Metering Intelligent Electronic Devices (IEDs) at the Transmission substations.
- Perform and support the password management for Transmission/Metering IEDs, including RTUs, port servers, clocks, relays, DFRs, and meters.
- Troubleshooting communication to SCADA and Remote Access systems for Transmission/Metering IEDs including break/fix activities and interfacing with vendors
- Provide operational support, ensuring production systems and devices are online and available; this includes non-business hours on-call support
- Developing and troubleshooting RTU Configurations and assisting the OTSS SCADA Team with Transmission field device SCADA checkouts.
- Perform and conduct new equipment testing including relays, meters, line sensors, IEDs.
- Train new contractors and employees on the field devices and applications utilized in OTSS work
- Participate and assist with audits, process improvements and corrective actions associated with CIP compliance for Transmission/Metering field devices which OTSS supports.
- Analyze user processes and requirements to identify potential improvements
- Communicate technical information, concepts, and ideas verbally and in writing
- Provide customer support and services for problems reported via service tickets.rd party field relay (SHECO, CLECO, TVA, etc.)
- Participate in the team 24 hour on-call rotation
- Effectively collaborate with teammates in a virtual environment to provide project support, receive training, provide training, project collaboration, and continuous improvement
- Support the design, development, and testing of real time systems applications and enhancements
- Understand client business needs & objectives
- Demonstrated track record of relevant technology delivery
- Define and adhere to company processes and procedures used to comply with numerous industry standards.
About Entergy
Orleans ParishCompany ProfileEntergy exists to grow a world-class energy business that creates sustainable value for our four stakeholders.
• For our customers, we create value by constantly striving for reasonable costs and providing safe, reliable products and services.
• For our employees, we create value by achieving top-quartile organizational health, providing a safe, rewarding, engaging, diverse and inclusive work environment, fair compensation and benefits, and opportunities to advance their careers.
• For our communities, we create value through economic development, philanthropy, volunteerism and advocacy, and by operating our business safely and in a socially and environmentally responsible way.
• For our owners, we create value by aspiring to provide top-quartile returns through the relentless pursuit of opportunities to optimize our business.
Website
entergy.com/Social Media
