Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC

*This is a hybrid position located in Little Rock, AR, Woodlands, TX, New Orleans ,LA or Jackson, MS. Relocation assistance and sponsorship is not provided. The official job title for this position is IT Consultant.*

About the Role

We are looking for an experienced and technically adept IT Consultant with expertise in Backup and Storage technologies. This role is ideal for a hands-on strategic thinker who can work with complex infrastructure projects, optimize enterprise environments, and maintain security posture. This position will work closely with business units, internal IT teams, and strategic partners to support Entergy’s evolution into a modern, agile enterprise while maintaining the reliability expected from a leading utility company. The role requires hands on engineering, cross-functional collaboration, and experience with automation, cloud integration, and operational excellence.

Key Responsibilities

• Support Commvault, NetApp, and Nutanix infrastructure solutions, including physical infrastructure, virtual infrastructure, and AWS cloud environments.
• Support Commvault deployments, upgrades, and performance tuning.
• Support NetApp deployments, upgrades, and performance tuning.
• Participate in migrations from legacy systems to modern platforms ensuring minimal downtime and risk.
• Ensure security best practices are followed across infrastructure layers, including patching, vulnerability management, and compliance with industry standards and benchmarks.
• Use tools like Commvault Console, Nutanix Prism, True Sight Capacity Optimizer, and Splunk to proactively identify and resolve bottlenecks.
• Work with the team to understand business needs, lead technical workshops, and deliver high-impact solutions.
• Produce detailed documentation and provide training to internal teams.
• Manage and resolve IT incidents and service tasks swiftly and effectively by following ITIL processes, coordinating with cross-functional teams, ensuring timely stakeholder communication, and contributing to continual service improvement through reporting, analysis, and adherence to best practices.
• Participate in the IT change management process by submitting, reviewing, and approving change requests related to Windows servers and infrastructure components.
• Ability to travel up to 25% required
• Able to Participate in On-Call rotations

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