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EntergyEnergy and Utilities
IT Manager, End User ComputingFull-Time
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Job Description
The IT Manager over end user computing is responsible for the delivery and oversight of the technologies and infrastructure that support end user computing and the desktop experience for 18K+ workstations throughout the Entergy environment. They will lead a team managing desktop imaging, application packaging, patch management, desktop threat vulnerability management, and desktop asset and lifecycle management. The leader is also responsible for delivering assigned projects on time, on budget, and in adherence to business requirements while standardizing/rationalizing technical platforms.
JOB DUTIES/RESPONSIBILITIES:
- Manage a team of IT Specialists, Engineers, Solutions Architects, subject matter experts and contractors in the support of the end user computing technologies and infrastructure.
- Develop a technology roadmap and strategy in coordination with appropriate Business Units to ensure alignment across multiple products and platforms.
- Drive strategic development of the end user desktop experience using Continuous Improvement tools and processes to enhance the desktop platform and user experience.
- Actively manage vendor relationships and contractor teams to ensure service levels meet Entergy standards.
- Ensure compliance with all project deployment methodologies, internal standards, and operational guidelines to support and maintain solutions per stated service level agreements.
- Plan and manage resources within the End User Computing team, forecasting potential bottlenecks or gaps based on future demand.
About Entergy
Orleans ParishCompany ProfileEntergy exists to grow a world-class energy business that creates sustainable value for our four stakeholders.
• For our customers, we create value by constantly striving for reasonable costs and providing safe, reliable products and services.
• For our employees, we create value by achieving top-quartile organizational health, providing a safe, rewarding, engaging, diverse and inclusive work environment, fair compensation and benefits, and opportunities to advance their careers.
• For our communities, we create value through economic development, philanthropy, volunteerism and advocacy, and by operating our business safely and in a socially and environmentally responsible way.
• For our owners, we create value by aspiring to provide top-quartile returns through the relentless pursuit of opportunities to optimize our business.
Website
entergy.com/Social Media
