Job Summary/Purpose Responsible for managing exceptions associated with the schedule that Click generates for simple projects, which can include short- and long-cycle work.

Job Duties/Responsibilities

• Manages the exceptions associated with the schedule that Click generates.
• Works with supervisors to resolve schedule issues and ensure priority work is scheduled.
• Monitors radio, phone, and system messages to communicate schedule adjustments to field personnel.
• Dispatches work after the start of the day (after field employees have left the yard in the morning), using Click software, including adjusting crews as necessary after initial dispatching.
• Contacts customers as needed to resolve access issues.
• Makes customer contact to resolve customer issues/complaints as needed.
• Identifies schedule deficiencies, analyzes alternatives, and recommends solutions to schedule conflicts.
• Works with affected parties to ensure that conflicts are resolved and/or mitigated.
• Interfaces with internal groups such as Project Management and Construction, Major Accounts, and Distribution Operations Center for planned outages and resource coordination.
• Adjusts schedules based on feedback.
• Serves as a member of the Incident Response Team.

Minimum Requirements Minimum experience required of the position 0-4 years Minimum knowledge, skills and abilities required of the position

• Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
• Ability to work with multiple levels of the organizational structure.
• Strong verbal and written communications skills.
• Excellent organizational and analytical skills.
• Experience/training in scheduling resources or maintenance and construction practices. Any certificates, licenses, etc. required for the position N/A

Primary Location: Louisiana-Baton Rouge Louisiana : Baton Rouge Job Function: Professional FLSA Status: Nonexempt Relocation Option: Union description/code: NON BARGAINING UNIT Number of Openings: 1 Req ID: 121464 Travel Percentage: Up to 25%

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

WORKING CONDITIONS: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Job Segment: Scheduler, Inspector, Project Manager, Administrative, Customer Service, Quality, Technology