Work Place Flexibility: Onsite Legal Entity: Entergy Louisiana, LLC

Job Summary/Description

Entergy Louisiana’s (ELL) Business Operations and Strategy, Regulatory Affairs, and Customer Service teams work closely together to set the strategic vision for the evolving sustainability and resiliency programs for the Company as well as long term generation and transmission planning, to deliver a sustainable portfolio that is centered on customer outcomes while balancing reliability, affordability, and environmental stewardship. These positions will support the activities of all three teams.

Job Duties/Responsibilities

• Assist in the development of internal and other customer facing presentations.
• Review testimony and Company comments in LPSC rulemakings and proceedings
• Support responses to formal and informal requests for information in LPSC regulatory proceedings
• Support Power Through program, distributed generation, non-wires alternatives, Geaux Green and future expansions of products and services.
• Develop and support analyses for ELL’s transmission and generation planning efforts.
• Management and reporting of customer service data, products, and services
• Support Customer Service with research, data analysis, metrics, and reporting
• Assist in responding to inquiries, handling complaints, and providing excellent support to our customers

Minimum Requirements

Minimum education required of the position

• Candidate must be enrolled in a technical, business-related, policy-related, or energy-related Undergraduate or Graduate program
• Candidate must have a Cumulative GPA of 3.0 or higher (on a 4.0 scale)

Minimum knowledge, skills and abilities required of the position

• Analytical skill set with advanced knowledge of Microsoft Office: Word, Excel, PowerPoint.
• Advanced analytical skills and experience working on multiple assignments.
• Understands key business drivers; uses this understanding to accomplish own work.
• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.
• Impacts quality of own work and the work of others on the team; works within guidelines and policies.

Any certificates, licenses, etc. required/desired for the position: None #LI-KG1

Additional Responsibilities:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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