JOB SUMMARY/PURPOSE

The Sr. Manager of Corporate Maximo will serve as a key member of the Corporate Applications leadership team with responsibility for the overall health, development and implementation of the Maximo application. The Sr. Mgr. will devise strategies to improve business practices, maintain appropriate application roadmaps and build new digital solutions with focus across the Procurement & Supply Chain and Nuclear business units. The Sr. Mgr. is responsible for understanding the business, aligning IT strategy with overall business strategy and Entergy strategic imperatives, assisting in project prioritization, and ensuring that projects align with the IT standards. This role will lead teams responsible for the support of the Corporate Maximo application. The role is responsible for delivering assigned projects on time, on budget, with first time quality, and adherence to business requirements while standardizing/rationalizing technical platforms, as well as operational oversight of the day-to-day support activities performed.

JOB DUTIES/RESPONSIBILITIES

For the assigned portfolio of application technologies:

• Establish and maintain appropriate business relationships with customers to ensure alignment and a voice for the business within IT
• Develop strategic plans and roadmaps for new applications to support business objectives and increase the sharing of information across systems.
• Manage a team of development and support personnel. This team provides both expertise and technical delivery of Entergy's platforms and systems.
• Support major events as part of the Incident Management process to ensure systems are meeting expectations and resolve all system issues as they may arrive.
• Work with other IT functions and internal and external stakeholders to determine technology needs and design solutions.
• Provide day-to-day support and oversight of suppliers delivering services to meet the business need while maintaining compliance with corporate policies and regulatory requirements.
• Provide ownership and guidance to ensure projects are executed on time, on budget and to the expected business outcomes of the project
• Forecast and review financial information to ensure team operations are within budget.
• Provide ownership for software contracts and renewals, ensuring that we are properly licensed to deliver the expected services

MINIMUM REQUIREMENTS

Minimum education required of the position

• Bachelor's degree in Computer Science, Management Information Systems, Engineering or other technical area of study; advanced degree desirable

Minimum experience required of the position

• 10+ years of managing IT application development and/or IT operational processes.

Minimum knowledge, skills and abilities required of the position

• Stakeholder management and high-level communications
• Strong working knowledge of software development lifecycle and methodologies, demonstrated ability to lead diverse teams,
• Managing large project implementations and related budgets, personnel, risk and contingency plans
• Vendor oversight and management, including experience in outsourcing and offshore support
• Strong understanding of the utility business and company strategy
• Experience support 24x7 customer-facing applications
• Critical thinker with strong problem-solving skills
• Excellent verbal and written communication skills and the ability to communicate concepts to technical and non-technical audiences.
• Strong working knowledge of software development lifecycle and methodologies

Certificates, licenses, etc. required for the position

• ITIL V3 (desired)
• PMP or PgMP (desired)

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