Job Summary 

The official economic development organization of St. Bernard Parish, the St. Bernard Economic Development Foundation (SBEDF), is seeking an organized, tech-savvy, gracious, service-oriented candidate to help carry out the organization’s mission of creating and retaining jobs, building prosperity, and improving quality of life in St. Bernard Parish. The Office Manager & Executive Assistant reports directly to the Chief Executive Officer (CEO) and is responsible for the planning and execution of all operational and organizational tasks of SBEDF. This individual works in concert with the CEO to develop strategies for organizational growth while ensuring the optimization of resources. This position supports the implementation of programs and projects that further the mission and vision of SBEDF. This role is also public facing, presently planned to occupy our front desk, and will also act as receptionist for our occasional visitors. 

Roles and Responsibilities 

The role of the Office Manager & Executive Assistant will include the following. Please note that this job description is not designed to be a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Being a small nonprofit, SBEDF’s organizational roles are not distinct, and will overlap as required to best serve St. Bernard Parish residents, businesses, and the community at large. 

• Office Management & Executive Assistance 
• Serve as the first point of contact for the organization by welcoming guests, offering beverages, etc. while providing excellent customer service to all and maintaining professionalism and confidentiality  
• Manage SBEDF and CEO’s calendar, answer phones, take messages, respond to general inquiries, direct calls, and field calls for the organization and Chief Executive Officer 
• Prepare for Board and Executive Committee meetings by creating reports, financials, budget versus actual statements, agendas, sending calendar invites, taking meeting minutes, creating, printing, and emailing board packets, and setting up phone and video conferencing capabilities 
• Register the CEO for conferences and events, purchase tickets and travel arrangements, and add events and appointments to CEO's calendar 
• Prepare CEO expense reports, talking points, and event presentations for travel and conferences 
• Add contacts and information from business cards into SBEDF’s MailChimp contacts/database 
• Maintain and create SBEDF contact lists 
• Manage invoicing in QuickBooks, bill payment via checks and online systems, making deposits at Gulf Coast Bank, receipt tracking in our OneDrive, and investor, donor, sponsor, and funder follow-up 
• Coordinate the maintenance of offices and shared workspaces, order and pickup supplies, and handle day-to-day operations including tech issue resolution 
• Manage all in-office technology including maintenance, repair, and tech issue resolution 
• Ensure all office files are appropriately formatted, updated, and categorized in OneDrive, and follow the proper naming convention 
• Programs & Operations Management 
• Continually update Standard Operating Procedures (SOPs) and Annual Calendar with events, and processes for planning purposes 
• Assist in the planning, promotion, and execution of core SBEDF programs and special projects  
• Oversee planning and logistics for on-site and off-site organization meetings, programs, and events 
• Help maintain databases for SBEDF’s business retention and expansion activities, new business openings, media trackers, and more 
• Assist with special projects as necessary 
• Communications  
• Coordinate the design, printing, and distribution of marketing materials (with help of graphic designer and print vendor) for print and digital applications in line with SBEDF’s brand identity and messaging  
• Assist in creating monthly social media content calendar for contracted social media manager 
• Maintain and monitor all social media channels posting at least once per week 
• Draft SBEDF e-blasts in MailChimp to disseminate news to stakeholders 
• Create PowerPoint presentations for Parish Council and others in line with SBEDF branding 
• Prepare Annual Review and other reports for CEO throughout the year for various stakeholder groups 
• Upload content including press releases and sponsor logos SBEDF website to ensure consistency and up-to-date information across the site 
• Draft press releases, media advisories, letters of support, and other documents 
• Share SBEDF press releases with media contact list 
• Assist Chief Executive Officer with community relations activities including meeting with businesses and community supporters on a continual basis 
• Front Desk Reception 
• Maintain predictable office hours to promote a sense of availability for parish residents 
• Greet visitors warmly and professionally, redirecting them to other solutions if necessary 
• Confirm if visitors have scheduled a meeting, directing them to appropriate meeting areas 
• Occasionally receive packages for SBEDF team or redirect deliveries to other recipients 

Qualifications 

• Bachelor’s degree (B.A.) from four-year college or university, or equivalent work experience, preferred 
• A minimum of 2 years of office management, executive assistance, event planning, customer service or related experience in economic development, private industry, trade associations, and/or public sector or nonprofit organizations preferred but not required 
• Experience managing social media channels, writing email communications, updating website content in Squarespace, creating events in EventBrite, or using MailChimp and/or Canva is a plus 
• Ability to work independently and on multiple projects simultaneously 
• Emotional intelligence and the ability to work with a team, be accountable and self-aware, to maintain balance amid opposition and change, and to be multi-culturally aware and sensitive 
• Excellent communications skills: ability to write and speak appropriately for different channels and to individuals at all levels 
• Incredible reading comprehension: ability to think critically, read between the lines and predict needs before they're urgent 
• Strong organizational and problem-solving skills, with the ability to work well under deadlines 
• Proficiency in all Microsoft Office Suite applications and Mac OS 
• Desire to learn – about the work SBEDF does, new processes, and new technology  
• Demonstrated proactive nature with the ability to prioritize and preemptively solve foreseeable challenges Professional demeanor at all times 

Requirements, Compensation, and Other Notes 

• Applicant must be authorized to work in the United States for any employer  
• While performing elements of job, candidate is commonly required to travel to the Arabi coworking space, Chalmette office, and within the Greater New Orleans area – must have reliable transportation 
• The role requires in-office work Monday through Wednesday from 8:00 am – 3:00 pm, as well as evening and weekend work as the job duties demand 
• Salary and fringe benefits are commensurate with experience but start at $20 per hour 
• Unlimited flexibility, access to our in-office workout room, top of the line MacBook computer, and endless opportunities for professional development 

If you are looking for a meaningful experience, fast-paced environment, and the opportunity to make a difference with a growing non-profit corporation that believes in community, we’d love to hear from you. If this job description excites you but you aren’t sure if your experience is a 100% match, please reach out. The St. Bernard Economic Development Foundation embraces and celebrates diversity. Women, BIPOC, LGBTQIA+, and other marginalized or differently abled candidates are encouraged to apply. 

How to Apply 

Interested candidates should submit a cover letter, resume, and references via e-mail to contact@sbedf.org. Cover letters must answer the following questions. Why is economic development important to you? What makes St. Bernard a great place for investment? What gives you the most energy in your current work? What about your current work drains you the most? What are your long-term career goals and how does this role help you get there? Please include “Office Manager & Executive Assistant Application” in the email subject line. Once your materials have been received, you will receive a confirmation email. 

Skills 

• C-Level Executive Support 
• Executive Presentations  
• Board Administration  
• Administrative Office Support 
• Email Management