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RN Navigator - Orthopedic Surgery Clinic - Full Time - Jeff Hwy

Ochsner Health

Posted 12/03/25

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1514 Jefferson Highway, New Orleans, LA 70121

Full-Time
Experienced
Medical / Health
In Person

Job Description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

Education

  • Required - Registered Nurse Diploma
  • Preferred - Associate's or Bachelor's degree in Nursing

Work Experience

  • Required - 2 years Nursing experience.

Certifications

  • Required - Current RN License in the state of practice
  • Required - Basic Life Support (BLS) from the American Heart Association
  • Preferred - Certification in clinical specialty area

Knowledge Skills and Abilities (KSAs)

  • Must have computer skills and dexterity required for data entry and retrieval of patient information.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Excellent conflict resolution skills.

Job Duties

  • Provides continuity of care by ensuring smooth transitions between care settings. Develops a relationship with patient and their multidisciplinary team to facilitate and/or navigate through subsequent treatment and follow-up to reflect continuity of care.
  • Manage high risk, complex patient care with the goal of minimizing readmission.
  • Works closely with physicians to coordinate patient’s care plan communication; works with multidisciplinary team to maintain and implement up-to-date coordinated patient centered care plan; communicates with all members of the healthcare team as patient advocate.
  • Prepares, executes, and reinforces post-discharge care plan.
  • Identifies barriers to care in an effort to elicit changes in processes for patients navigating the continuum of care.
  • Collaborates with leadership to review processes with the goal of improving the clinical experience for referred patients and the referring physician.
  • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.


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About Ochsner Health

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Ochsner Health is the leading nonprofit healthcare provider in the Gulf South, delivering expert care at its 46 hospitals and more than 370 health and urgent care centers. For 13 consecutive years, U.S. News & World Report has recognized Ochsner as the No. 1 hospital in Louisiana. Additionally, Ochsner Children’s has been recognized as the No. 1 hospital for kids in Louisiana for three consecutive years. Ochsner inspires healthier lives and stronger communities through a combination of standard-setting expertise, quality and connection not found anywhere else in the region. In 2023, Ochsner Health cared for more than 1.5 million people from every state in the nation and 65 countries. Ochsner’s workforce includes more than 38,000 dedicated team members and over 4,700 employed and affiliated physicians. 

To learn more about Ochsner Health, please visit www.ochsner.org/careers.