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LSU Health New OrleansMedical / Health
IT CLIENT SUPPORT ANALYST 1, 2 OR 3Full-Time
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Job Description
LSU Health New Orleans is seeking to fill a Client Support position with an eager, motivated individual who provides great IT service as a top priority.
This position reports to the IT Project Coordinator and is a member of the School of Medicine Client Support Team. This team provides software and hardware support for all Basic Sciences and Clinical Sciences departments, Centers of Excellence, and Administrative Sections of LSU Health New Orleans School of Medicine.
This technical position is a member of the School of Medicine’s Information Technology staff and will provide end-user support for LSU Health New Orleans School of Medicine Departments, to include:
- Software installs and maintenance
- Workstation and laptop support and troubleshooting
- Local area network (LAN), wireless, and VoIP phone troubleshooting
- AV and videoconferencing support
- Support of research hardware and software including integration with lab equipment
- Research of specs and ordering of new computers
- Processing old equipment for surplus
- Printer/copier support
- Other IT-related projects as assigned by the IT supervisor
The incumbent will work in coordination with the Department of Information Technology to adhere to IT policies, standards, and procedures. This position takes direction from a higher-level analyst or the IT Project Coordinator.
Benefits
Comprehensive benefits are available to eligible employees and their dependents including:
- Health, life, dental, and vision insurance
- Flexible spending accounts
- Retirement plans
- Generous annual and sick leave
- 14 paid holidays per year
- An employee health primary care clinic
See following link for more details on our benefits offerings: LSUHSC, New Orleans – Benefits
Other employee benefits include:
- A full-service credit union
- Wellness benefits featuring complimentary fitness center membership for employees and their spouses
- Employee assistance program
- Campus assistance program
- Pet insurance option
More information about these benefits can be found on this webpage: Additional Benefits
