The Director of Strategy and Operations serves as a strategic partner to the Associate Vice President for Alumni Relations, overseeing key internal and external functions that drive organizational effectiveness and alumni engagement. This role leads strategic planning, data and CRM operations, financial oversight, personnel administration, and communications and stewardship strategy and plays a key role in board management and governance. Acting as a liaison across Advancement and campus partners, the Director ensures alignment of goals, systems, and reporting, while managing the operations of the Bea Field Alumni House and alumni benefits programs. With a focus on collaboration, innovation, and performance metrics, the Director plays a pivotal role in advancing the mission of Tulane Alumni Relations.

Minimum Education

• Bachelor’s Degree and six (6) years of progressively responsible program management or similar experience in a higher education setting. OR
• High School Diploma or equivalent, and 10 years’ transferable experience.

Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications

• Some experience with personnel and/or board management experience, budget management, strategic planning and/or facilities management.
• Data management and reporting.
• Must understand the basic principles and policies of higher ed fundraising and volunteer management, including confidentiality.
• Commitment to the values of an institution of higher education.