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Manager, Online Student Services
Tulane University
Posted 12/03/25
7 McAlister Dr, New Orleans, LA 70118
Job Description
The Program Manager for Online Student Services will work to develop and maintain a student services presence for students enrolled in any online program at Tulane. They will help online students resolve issues that may arise during the course of their studies, will handle lower level case management and conduct issues, and will refer to other offices as appropriate.
Minimum Education
- Bachelor's Degree and two years of directly related experience
Or - High school diploma/equivalent and eight years of directly related experience
Preferred Qualifications
- Familiarity with Maxient or other student affairs database systems
- Experience collaborating with multiple and diverse stakeholders on specific tasks
- Previous experience working with high need students