We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - None Preferred - High School diploma or equivalent

Work Experience

Required - 1 year housekeeping experience. Preferred - Health care or hotel experience

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Basic knowledge of floor care
• Strong interpersonal skills
• Experience troubleshooting and analyzing problems associated with areas of responsibility
• Self directed and able to work with little supervision
• Capable of operating Environmental Services equipment such as automatic scrubber and burnisher

Job Duties

• Supervises and leads Environmental Services Aides to maintain assigned area in a clean and aseptic manner.
• Assigns personnel, equipment and supplies in an efficient and effective manner so that maximum utilization of resources is attained in carrying out housekeeping operations and maintaining a high standard of cleanliness while promoting a cooperative effort on the part of those involved in accomplishing these activities.
• Coordinates, schedules and conducts employee training and/or development with management to meet established performance standards, teamwork and customer service criteria.
• Responds immediately to defects, deficiencies and/or customer complaints and follows through in-service recovery, service resolution and follow-up.
• Exhibits flexibility in scheduling and stalling practices to accommodate needs of unit.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.