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Inbound Customer Care agents (work from home)

Prime Virtual Solutions

Posted 11/22/25

Dollar Sign Icon

$12-$15/hour

Full-Time
Entry level
Other
Remote

Job Description

Prime Virtual Solutions

We are currently sourcing agents for our Inbound Customer Care positions. These positions are 100% work from home.


What to expect

On a day-to-day basis, agents can expect to participate in the following activities:

• Review, analyze, and respond to customer billing inquiries

• Resolve customer issues or questions

• Processing payment deferrals and installment plans

• Quickly identify customer needs in the first few minutes of the call to offer the appropriate plan

• Accurately enroll the customer in the correct plan 

• Strive to resolve the customer issues on the first call

• Always strive to ensure that overall customer satisfaction remains high while resolving issues

•Understand ‘client call flow’ and regulations


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About Prime Virtual Solutions

Map Pin IconJefferson ParishCompany Profile

PVS allows individuals to work as independent contractors providing customer service for various clients remotely. PVS connects you with a variety of well-known brands, allowing you to choose which clients you want to work with based on your interests.