The Front Desk Receptionist at PROKEEP will act as the first point of contact for clients and guests. This critical role requires outstanding communication skills, a professional demeanor, and exceptional organizational abilities. Being the face of our company, we are looking for a friendly, out-going individual who enjoys working in a team context, has a keen attention to detail, and is comfortable managing multiple tasks at once. A successful candidate will be well-presented, possess excellent telephone ethics, and above all, have a sincere passion for providing excellent customer service.

Responsibilities:

• • Receive and welcome all guests professionally and warmly
  • Answer and efficiently direct incoming calls
  • Manage bookings, appointments, and reminders on the company's scheduling software
  • Support administrative tasks including copying, filing, and mail distribution
  • Assist in the execution of events, meetings, or company functions
  • Help team members with various tasks as needed

Qualifications:

• • High School diploma - Knowledge in Administration or related field is advantageous
  • Having a minimum of 2 years experience in customer service or a similar role
  • Proficiency in using office software like MS Office Suite (Word, Excel, Outlook)
  • Excellent communication skills, written and verbal
  • Professional appearance and attitude
  • A proven ability to prioritize tasks in a fast-paced environment
  • Successful track record in delivering excellent customer service and response management
  • Availability during standard business hours; some weekends may be required

Benefits:

• • Full-time position with a competitive health and benefits package
  • Opportunity to develop professional and communication skills
  • Positive and engaging team work environment
  • Training and professional development opportunities
  • Flexible scheduling and time-off policies

The front desk receptionist's role is truly the heartbeat of our organization. We value our employees and strongly believe in fostering a strong, collaborative, and supportive working culture. If you believe you possess the skills and aptitude we're looking for, we would love to hear from you.