We are seeking a detail-oriented and organized Appointment Scheduler to join our team. The ideal candidate will be responsible for managing and coordinating appointments, ensuring efficient scheduling and communication between clients and our team. This role requires excellent interpersonal skills, a proactive approach, and the ability to manage multiple tasks in a fast-paced environment.

**Key Responsibilities:**

- Schedule and confirm appointments for clients, ensuring optimal time management for both clients and staff.
- Maintain accurate records of appointments, cancellations, and rescheduling.
- Communicate with clients via phone, email, or in-person to understand their scheduling needs and preferences.
- Collaborate with team members to coordinate schedules and resources effectively.
- Utilize scheduling software or tools to manage appointments and track client interactions.
- Follow up with clients to remind them of their appointments and address any questions or concerns.
- Assist in the preparation of reports regarding scheduling metrics and client feedback.
- Provide excellent customer service, addressing any scheduling conflicts or issues promptly and professionally.
- Maintain confidentiality and security of client information in accordance with company policies.

**Qualifications:**

- High school diploma or equivalent; additional education or certifications in administration or related fields is a plus.
- Proven experience in scheduling or administrative roles is preferred.
- Proficiency in using scheduling software and office applications (e.g., Microsoft Office Suite, Google Workspace).
- Strong organizational and multitasking skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively as part of a team.
- Strong problem-solving skills and the ability to handle difficult situations with professionalism

Benefits:

- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for professional development and growth