This position impacts and collaborates with multiple departments, business units, stakeholders, and operational partners in the all markets (contracted and employed) to manage specialist provide data entered into the referral management tools and provides feedback to our electronic health record staff to ensure consistent data.

Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities
• Pull/gather data from relevant computer/electronic systems and software applications (e.g., imaging; electronic; email; spreadsheets)
• Collect data from relevant reference manuals and/or on-line data sources
• Review collected data to ensure information is accurate and complete (e.g., correct names; practice information)
• Seek clarifications or corrections to data from relevant stakeholders (e.g., return missing/incorrect documents to submitters; contact stakeholders to gather additional data)
• Prioritize and/or assign data entry or report requests to the appropriate personnel
• Manually enter and/or scan relevant data using applicable systems or programs
• Review entered data in order to identify errors or discrepancies prior to submission
• Ensure data entry is performed in an accurate and timely manner according to internal standards
• Perform audits of submitted data entries and provide relevant feedback to team members in order to ensure ongoing quality and accuracy
• Facilitate/make corrections to incorrect data entry when applicable
• Review system-generated reports to identify potential errors or discrepancies
• Generate/run reports in order to verify, correct, and/or update information
• Escalate challenging data entry problems/issues to management in order to facilitate their resolution
• Adhere to internal workflows, business rules, policies, and procedures
• Demonstrate understanding of how relevant computer systems and platforms operate and integrate with one another (e.g., eCW; IKA; Leading Reach; Referral Utility; UM Applications)
• Utilize relevant software applications (e.g., Excel; Word; SharePoint; Outlook)
• Stay abreast of changes to relevant workflows, policies, and procedures
• Educate internal team members on applicable changes to data entry procedures, tools, and/or systems
• Generate/run reports (e.g., network utilization) to provide business partners with relevant information
• Demonstrate understanding of applicable business departments' operations, drivers, and/or procedures
• Gather/utilize feedback regarding processes and procedures from business partners to help identify and implement applicable changes/improvements
• Demonstrate knowledge of relevant data confidentially guidelines (e.g., HIPAA compliance)
• Recognize and report system and application problems to relevant partners (e.g., help desk; supervisors; colleagues)
• Contact internal partners (e.g., clinical team) to inform them of data entry errors and implications
• Demonstrate understanding of fundamental health-care related terminology, programs, and/or services

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications
• High School diploma or GED
• 3+ years of data entry experience in a corporate or business setting, managed health care, hospital, or insurance environment
• Demonstrated proficiency in data collection/entry and reporting
• Proficiency with Microsoft Office applications to include Power Point, Word and Excel

• Flexible work schedule
• Competitive salary
• Opportunity for professional growth and development
• Work from the comfort of your own home