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Grand Family DentistryMedical / Health
Live Chat AgentFull-Time
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Harvey Honoré & CoConstruction / Skilled Trades
Service Desk ConsultantFull-Time
Baton Rouge, LA
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Covington, LA
- Grand Family Dentistry
Medical / Health
Program/Product ManagerFull-Time
Mandeville, LA
- Harvey Honoré & Co
Construction / Skilled Trades
Program ManagerFull-Time
Baton Rouge, LA
- Healthy Body Healthy Soul
Consumer or Professional Services
Remote Data Entry AgentFull-Time
- Harvey Honoré & Co
Construction / Skilled Trades
Data Entry AgentFull-Time
- Grand Family Dentistry
Medical / Health
Data Entry AgentFull-Time
Mandeville, LA
- Harvey Honoré & Co
Construction / Skilled Trades
Live Chat AgentFull-Time
- Healthy Body Healthy Soul
Consumer or Professional Services
Live Chat AgentFull-Time
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Licensed Architect or Architectural Designer 2-6 Years of Experience (full time)Full-Time
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Job Description
We are seeking a Remote Live Chat Agent to join our team at Grand Family Dentistry. As a key player in the Medical Practice industry, you will be responsible for providing exceptional customer service and support through live chat interactions with patients.
Responsibilities:
- Engage with patients in real-time through live chat to address inquiries, provide information, and offer assistance
- Maintain a professional and courteous demeanor while resolving patient concerns and issues
- Collaborate with the team to ensure seamless communication and consistent service delivery
- Document patient interactions and follow-up on any outstanding matters
- Adhere to company policies and procedures to uphold quality standards
Requirements:
- Excellent written communication skills with a strong command of grammar and spelling
- Previous experience in customer service or a similar role is preferred
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in using live chat software and basic computer applications
- Empathy and patience to handle various patient needs and concerns
Qualifications:
- High school diploma or equivalent
- Customer service certification or training is a plus
- Experience in the healthcare or dental industry is beneficial
Benefits
- Flexible remote work environment
- Competitive salary and benefits package
- Opportunities for growth and career advancement
- Joining a supportive team dedicated to patient care
About Grand Family Dentistry
Orleans ParishCompany ProfileGrand Family Dentistry maintains high levels of accreditation and pursues ongoing education to stay abreast of the latest trends in Dentistry. We know that for most people, going to the dentist was not always the best experience, and for some, it is far from a stress-free activity. We have attempted to bring together state-of-the art dental environment and the comfort of a family home to our office in order to change the minds of many patients that we treat. Every staff member of Grand Family Dentistry is given exceptional training to not only have the necessary dental skills but also the compassion that is needed to understand a patient’s dental experience. COMPASSIONATE CARE Our Team consists of highly trained individuals who work together with your dentists to keep your smile healthy and beautiful. We believe in working in an environment where every employee is utilizing their Natural God-Given Abilities to provide our patients with the best care possible. Our office has employees devoted to answering your questions, sterilizing patient rooms, providing assistance with diagnostic and treatment methods, as well as billing and insurance handling.
